Digital Learning Partner
The Princess Alexandra Hospital NHS Trust
Harlow, CM20 1QXView on map(opens Google Maps in a new tab)
Salary
£32,073 to £39,043
Contract
Permanent
Hours
Not specified
Closing date
8 October 2026
8 days leftJob description
Are you passionate about digital learning, technology, and helping people develop the confidence and skills they need to make the most of digital syst...
As a Digital Learning Partner, you will deliver engaging training and user support for a range of digital systems, including Electronic Health Records (EHR), Order Communications, Microsoft Office applications and other Trust systems. You will work with colleagues at all levels to ensure staff are supported throughout their digital learning journey.
Delivering digital systems training through classroom sessions, virtual learning, one-to-one coaching and group workshops
Supporting users during system implementations, upgrades and service changes
Developing and maintaining training materials, user guides and digital learning resources
Providing first-line support and guidance to users regarding digital learning and training queries
Supporting digital adoption and helping colleagues build confidence in technology
Gathering user feedback and contributing to the continuous improvement of digital learning services
We are looking for someone who can demonstrate:
- Experience delivering training within a digital, IT, healthcare or learning environment.
- Experience supporting users to develop new skills and confidence in digital systems.
- Strong communication, presentation and customer service skills.
- Experience creating or updating learning materials and user guidance.
- A proactive and collaborative approach to supporting learning and change.
- The ability to organise and prioritise workloads while maintaining high standards of customer service.
- Advert may close early if sufficient applicants received.
For an information discussion contact Jamie Coates, Assistant Director of People Development and Innovation via jamie.coates1@nhs.net
The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave; a national programme thats changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector.
This means were working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives.
Were a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences.
Join us and help shape the future of care in West Essex.
Qualifications
Essential: - Educated to degree level and/or equivalent level of experience in people/ HR related role; - Evidence of continuous professional development
Desirable: - Trainer Accreditation Programme Certificate (TAP Institute of IT Training); - Microsoft Office qualification
Experience
Essential
- Experience delivering instructional training on complex clinical and electronic health record systems
- Experience delivering training, coaching or user support within a digital, IT or learning environment
- Experience supporting users to develop digital skills and confidence
- Experience delivering training to groups and individuals using a range of learning methods
- Experience producing or updating training materials, user guides or digital resources
- Experience responding to user queries and providing customer-focused support
- Experience working collaboratively within a team environment
- Experience organising and prioritising own workload to meet deadlines
Desirable: - Experience supporting implementation or rollout of digital systems; - Experience supporting implementation or rollout of digital systems
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
24 September 2026
Last checked
28 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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