Digital and Operations Support
Asplands Medical Centre
Milton Keynes, MK17 8QP
Salary
£15.00 to £19.00
Contract
Permanent
Hours
Not specified
Closing date
13 September 2026
13 days left
Job description
We are looking for an enthusiastic, organised and proactive individual to join our practice team as Digital and Operations Support. This is a varied r...
This role has been introduced to assist the Practice Manager with the use of software across the organisation. It will involve supporting users to get the most out a range of software including AccuRx, Abtrace and Office 365. This role will also play a key part in introducing new systems.
Operations support will also be part of the role, monitoring the achievement of the practice against key targets. It will also support the team with extraction of data from the pateient record system.
Digital Systems Support
- Act as the practice's first point of contact for digital systems and software queries.
- Understand the purpose and functionality of each digital platform.
- Support and train clinical and administrative staff in the effective use of practice software.
- Identify opportunities to improve workflows through better use of digital systems.
- Keep up to date with developments in NHS digital technologies and recommend new tools that could benefit the practice.
- Liaise with software suppliers, NHS organisations and IT support providers regarding software developments and implementation.
- Support implementation of new digital solutions and system upgrades.
- Assist with website and social media for the practice.
Data Analysis and Reporting
- Run searches and reports using clinical systems, identifying specific cohorts of patients and supporting audits.
- Develop a detailed understanding of practice contractual requirements and monitor practice performance against contractual targets and identify areas requiring action.
- Work with clinicians and managers to improve achievement of contractual indicators.
- Support recall programmes and patient searches where required.
Data Governance (Supporting Role)
- Assist with maintaining compliance with information governance requirements.
- Support data quality initiatives.
- Help maintain digital policies and documentation.
- Promote good information governance practice throughout the organisation.
Asplands Medical Centre is a semi-rural surgery on the edge of Milton Keynes supporting approximately 13,000 patients. We value both our patients and our staff, offering high quality care and support to patients. Asplands offers a friendly and supportive environment for our staff. Our patients have voted us in the top two practices in Milton Keynes and Bedfordshire and we have a CQC rating of Good.
We work with two other practices from Milton Keynes to form Ascent PCN with a shared vision to give the best care we can to our patients and help them to create healthy lifestyles.
Qualifications
Essential
- Good standard of education including GCSE English and Mathematics (or equivalent).
Personal Attributes
Essential
- Positive and approachable.
- Self-motivated.
- Adaptable.
- Reliable and trustworthy.
- Committed to improving patient care.
Experience
Essential
- Experience
- Experience using multiple software systems.
- Experience producing reports and analysing data.
- Experience using Microsoft Office, particularly Excel.
- Experience improving processes or workflows.
- Knowledge
- Strong digital literacy.
- Ability to learn new software quickly.
- Awareness of confidentiality and data protection principles.
- Excellent organisational skills.
- Skills
- Excellent communication skills.
- Strong problem-solving ability.
- Ability to explain technical concepts to non-technical users.
- High level of attention to detail.
- Ability to prioritise workload effectively.
- Ability to work independently and as part of a team.
Desirable
- Previous experience working in General Practice or the NHS.
- Experience using GP clinical systems (SystmOne).
- Experience training or supporting colleagues.
- Knowledge of NHS contractual frameworks including QOF and Enhanced Services.
- Good understanding of data analysis.
- Knowledge of NHS digital systems.
- Knowledge of information governance and GDPR.
- Experience supporting quality improvement projects.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
27 August 2026
Last checked
28 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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