Diabetes & Endocrinology Medical Secretary Pathway Coordinator
University Hospitals of Derby and Burton NHS Foundation Trust
Burton-on-Trent, DE13 0RBView on map(opens Google Maps in a new tab)
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
8 October 2026
7 days leftJob description
Are you an experienced Medical Secretary looking for your next opportunity within a dynamic team? We are seeking a highly organised and motivated Medi...
- To act as the point of contact for patients and medical staff on behalf of the consultant and the team ensuring that all queries are answered with skill, sensitivity and in a courteous and professional manner.
- Efficient management of the Consultants diary/rotas.
- VR voice recognition proof reading/some typing and despatch of clinical correspondence related to NHS medical patients within agreed timescales and quality standards.
- Ensure that urgent test results/correspondence is brought to the immediate attention of the Consultant or his/her team.
- Understanding of the 18-week RTT process and a knowledge of the Trust Patient Access Policy and an agreement to adhere to these policies according to National Trust Guidelines.
- Accurately informing patients/clinicians of outcomes and information to influence the effective service delivery for all patients including waiting list queries.
- Support management in the preparation and validation of the waiting lists and performance data in the team leader's absence.
- Liaise effectively with wards and departments within the hospital.
- To escalate any urgent problems to a senior manager.
- Provide secretarial support/cover for colleagues during absence.
- Undertake necessary training as and when required.
Closing date of applications: 8 October 2026
Interview date: 21 October 2026
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
- Development opportunities, both professional and leadership development
- On-going support from recruitment to when you join our team and beyond.
- Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
- We see on average 4810 OP appointments a day.
- We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
- An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
- Our hospitals admit an average of 195 emergency patients daily.
- Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
- We are one of only 7 Trusts nationally with more than 50 operating theatres.
- We carry out more than 140 elective procedures each working day.
- UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
Communications and interpersonal skills
Essential: - Ability to communicate effectively written, face to face and telephone
Experience & Knowledge
Essential: - Experience of working in a customer care/patient care environment; - Substantial experience in an NHS Administrative role
Desirable: - Understanding of the Trust's Patient Access Policy and its contents; - Experience of working in a supervisory or mentoring role
Skills and Ability
Essential: - Advanced level of IT to include Microsoft Word and Excel; - Ability to work to deadlines
Desirable: - Ability to plan and delegate within the team and manage day to day workload
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
1 October 2026
Last checked
1 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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