Dermatology Coordinator

Assist with incoming dermatology enquiries

and/or appointments.

Contact patients to offer and arrange

dermatology appointments, reviews and follow-ups.

Adhere to booking procedures, ensuring

all required advice and guidance is provided prior to the appointment date and

all questions are answered to support a seamless service.

Dermatology appointment reminders via

email/text/phone call as required.

Oversee patient attendance for their

dermatology appointments and managing our Did Not Attend processes.

Full and proper use of our systems

including the recording of reportable data to commissioners.

To be responsible for ensuring that new

patient clinics are booked to their maximum capacity to manage patient wait

times.

Ensure all appointments are scheduled within 18 weeks of referral date.

Following up on test requests and ensuring results are logged back ready

for any review appointments e.g. blood tests.

Ensuring any task or clinical requests are followed up and organised.

Managing pregnancy test results for patients under Isotretinoin medical

programmes.

Adhere to Cotswold Surgical Partners safeguarding policies and

procedures.

The post holder works within

well-defined boundaries, using initiative to make planning decisions as

required. They will have access to the Practice Manager at all times.

Provide cross-cover at times of annual

leave and unforeseen absence to help plastic surgery co-ordinators.

Provide administrative and reception

support at times of organisation need.

responsible for the administration of our dermatology service. You will need to be able to work in a calm,

logical and methodical way and be able to multi-task whilst dealing with

frequent tasks that pop up as in any busy patient facing environment. Possessing

effective communication skills whilst always maintaining patient

confidentiality, youll start the patient on their journey with us ensuring

they have everything they need and all their questions answered before they

arrive. You must be confident, diplomatic and able to work in a busy

environment with a pleasant and caring disposition. You are required to use the

Patient Administration System, E-Referrals and Microsoft Office. Process

dermatology referrals received from the Electronic Referral Service to ensure suitability

for our dermatology service.

Offering a unique and highly personal service can be hugely rewarding, changing peoples lives for the better every single day. Cotswold Surgical Partners offers quality health care that is locally delivered. We have a clear set of core values that we are passionate about when it comes to the quality of care we provide to our patients, and our staff are at the heart of this.

We are always looking for individuals who share our vision and commitment to excellent patient centred care and value working as part of a team.

We are a small, inclusive and friendly employer which offer a competitive package of pay and benefits that include a comprehensive employee assistance programme and private healthcare.

Experience

Essential: - Adhere to confidentiality at all times

Desirable: - Experience use of Systmone; - Microsoft office and excel; - Experience in working within a busy healthcare administration role