Deputy Chief Information Officer (Digital Services)

• Provide strategic leadership for digital services across the organisation.
• Lead multidisciplinary teams to deliver high-quality, resilient and secure digital services.
• Act as a senior advisor on technology, architecture, cyber security and digital service performance.
• Drive innovation and identify opportunities to leverage emerging technologies.
• Develop strong partnerships with suppliers, healthcare organisations, academic institutions and technology partners.
• Lead complex service transitions and digital change programmes that improve user experience and service outcomes.
• Support the CIO in delivering the organisation's digital vision and long-term strategy.

• Influence digital strategy at the highest level.
• Lead talented and dedicated digital professionals.
• Deliver meaningful change that improves services for patients and staff.
• Work across organisational and system partnerships.
• Shape the future direction of digital healthcare.
• Be part of an ambitious organisation with a strong commitment to innovation, collaboration and continuous improvement.

• A proven track record of leading large-scale digital, technology or transformation portfolios.
• Experience building and leading high-performing teams.
• Strong commercial and supplier management skills.
• The ability to influence and collaborate with senior stakeholders.
• Experience delivering innovation and transformational change.
• Excellent communication and relationship-building skills.
• The credibility and confidence to operate at executive level.

Essential

• Master's degree in Information Technology, Digital Transformation, Health Informatics, Business Administration or equivalent senior leadership experience.
• Evidence of significant continuing professional development at senior leadership level.
• Senior leadership or management qualification (CMI, ILM or equivalent).

Desirable

• Postgraduate qualification in Digital Leadership, Business Management or Organisational Development.
• ITIL Expert/Managing Professional qualification.
• Prince2, MSP, Agile or equivalent programme management qualification.
• Recognised professional qualification in Digital, Technology or Cyber Security.

Essential

• Extensive senior leadership experience within a complex digital or technology environment.
• Proven experience of developing and delivering digital strategies that support organisational transformation and improved service outcomes.
• Significant experience of leading large multidisciplinary teams through periods of change, transformation and organisational growth.
• Experience of operating successfully at a system leadership level.
• Demonstrable success in developing strategic partnerships across organisational and system boundaries.
• Experience of managing large-scale digital programmes, technology implementations and service transitions.
• Significant experience of commercial management including supplier negotiations, contract management, procurement and benefits realisation.
• Experience of leading cyber security and digital risk management functions.
• Proven track record of developing business cases, securing investment and delivering measurable return on investment.
• Experience of managing substantial budgets and financial resources.
• Experience of delivering digital services through both internal teams and external partnerships.
• Evidence of driving innovation and adopting emerging technologies to improve organisational performance and customer experience.

Desirable

• Experience within NHS provider organisations.
• Experience working across Integrated Care Systems and / or multi-agency partnerships.
• Experience contributing to national or regional digital programmes.
• Experience supporting commercial digital services delivered to external customers.
• Experience of information governance

Essential

• Strategic thinker with the ability to translate vision into practical delivery.
• Inspirational and visible leader who creates high-performing, values-driven teams.
• Able to influence and negotiate credibly with senior stakeholders, executives, clinicians, suppliers and system partners.
• Demonstrates political awareness and the ability to navigate complex organisational environments.
• Strong commercial judgement and ability to balance risk, investment and organisational benefit.
• Highly developed analytical and problem-solving skills.
• Ability to lead through ambiguity and complexity while maintaining focus on outcomes.
• Excellent programme and portfolio leadership skills.
• Ability to identify opportunities for innovation and continuous improvement.
• Strong decision-making capability supported by evidence and insight.
• Demonstrates resilience and sound judgement when managing major incidents, operational pressures or organisational risk.
• Ability to foster collaboration across professional, organisational and geographical boundaries.
• Strong focus on customer experience and service excellence.

Essential

• Exceptional written, verbal and presentation skills.
• Ability to communicate complex digital, technical and commercial matters in a clear and compelling manner.
• Proven ability to influence at Board, Executive and system leadership level.
• Skilled in building consensus across diverse stakeholder groups.
• Ability to manage highly sensitive, complex and potentially contentious situations with diplomacy and credibility.
• Strong relationship-building skills with internal and external partners.

Essential

• Authentic and inclusive leadership style.
• Visible commitment to our values - Integrity, Compassion, Inclusion and Ambition and improving patient outcomes.
• Innovative and forward-thinking mindset.
• Highly motivated with the ability to inspire others.
• Demonstrates integrity, accountability and professional credibility.
• Customer-focused and outcome-driven.
• Collaborative and partnership-oriented approach.
• Commitment to diversity, inclusion and creating opportunities for others to succeed.