Customer Care Manager
Caralex Recruitment
RG13BBView on map(opens Google Maps in a new tab)
Salary
£55,000
Contract
Not specified
Hours
Not specified
Closing date
28 October 2026
7 days leftJob description
Caralex Recruitment Limited are recruiting on behalf of a well-regarded housebuilder based in Berkshire.
They are looking to appoint a Customer Service Manager to work during new homes construction and raise any problems that arise during the construction process. The role will also entail implementing improvements, policies and procedures in order to improve the quality of finished homes and the customer journey, with the aim to reduce any potential issues for the new owners of new homes.
This role would suit a candidate who has worked in a similar role for a housebuilder, housing association or contractor dealing with new build residential projects with a thorough knowledge of NHBC and HBF policies, procedures, standards and customer satisfaction surveys.
- be from a trade or Site Management background.
- have worked in a role such as an NHBC Inspector or similar.
- have worked for a housebuilder / residential developer / housing association within their customer care department, or within Quality Control.
As the role is for a construction company, travel between and working on projects as well as working from the head office is expected.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
Reed
First seen
16 September 2026
Last checked
21 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
private
This listing was structured from Reed. Vacancy details and the application process remain the responsibility of the original source.
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