Critical Care Flow Co-ordinator

Assist Consultants and Senior Nursing staff with the management of all admissions and discharges for CCU and SSCU patients by facilitating an efficient, effective and timely utilisation of beds and resources.

Proactively challenge patient flow within the division

Provide support and organise resources for the expedition of discharges out of Critical Care and Surgical Special Care Unit across the Trust and to external organisations

Prepare and share information relating to patient numbers and acuity/capacity as directed

Troubleshoot and identify areas of improvement with regards to patient flow, working closely with the Divisional Flow Co-ordinator and senior nursing teams within CCU and SSCU

Support safe staffing numbers, reviewing the need for bank staff and evening out of staff, bringing to the attention of the senior nursing team where safe staffing cannot be achieved.

To facilitate the effective use of beds within the Critical Care Unit and Surgical Special Care Unit, ensuring timely, proactive appropriate admissions of patients from all admission portals and discharge of patients using a structured,timely approach.

Provide senior support with any staffing issues within CCU/SSCU

Ensure pro-active planning to allow accommodation of both elective and emergency patients

Liaise closely with Theatres/PACU regarding elective and emergency admissions.

Liaise closely and regularly with ward nursing staff and Divisional Discharge Co-ordinators to ensure accurate up to date knowledge of patient movement is obtained.

Liaise as appropriate with the discharge Co-ordinators and multi-disciplinary team with regard to discharge issues. Identify problems affecting the efficiency and effectiveness of admitting and discharging patients, making these known to the senior nursing team.

Maintain up to date bed availability state.

Maintain up to date information regarding patients who can be transferred out of CCU/SSCU ensuring that the patients notes detail the decision to transfer out.

Maintain accurate reporting arrangements e.g. through a database, regarding the occupancy and demand levels, including patient acuity.

To liaise closely with the Site Matron and senior nurses if staffing issues are affecting bed capacity.

To participate fully in any project involving bed management to ensure its success.

Check, confirm and challenge estimated dates and times of discharge out of CCU.

Using managerial / operational knowledge, discuss/negotiate clinical need/time scales for admissions with medical teams.

Maintain up to date knowledge of the Escalation Policy and role within this.

Provide the Divisional Flow Team with admission and discharge information in a timely manner.

Provide support to the Divisional Flow Team, senior nursing team, as deemed appropriate

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Qualifications

Communication Skills