Contracts Manager

• Support specific aspects of managing the Trusts day-to-day delivery against the requirements of the performance management framework and allocated contracts
• Working with the Finance Team to support financial performance management for an agreed area and to ensure contract costings are correct and cover the entire costs to SLaM of providing the service
• Reviewing and updating documentation as necessary, particularly ensuring service specifications are clear, deliverable and up to date.
• Ensure information is properly analysed and supports Trust business decision-making.
• Setting up and maintaining any necessary activity reporting/ compliance reporting for agreed areas of responsibility; monitoring the data quality of this reporting, escalating issues where required.
• Where SLaM is commissioning services from elsewhere, to require such reporting as necessary to assure the Trust that the service is being delivered as specified and achieving appropriate quality standards. To initiate remedial action as necessary.
• Ensure the Trust has sound and efficient processes in place to manage inquiries and

• Ensuring that other Trust teams are aware of any responsibilities they may have to support delivery against performance standards and allocated contracts
• Managing the process of review and renegotiation in a timely way, involving others as necessary.
• To manage ongoing communication with designated commissioners and external agencies including regular meetings, and to ensure Trust responses are sent in a timely way
• Support nominated Directorate in their delivery against performance standards and contracts by
• Sharing with all relevant Trust directors and departments the terms and conditions of NHSE and ICB specialist contracts and monitoring Trust compliance with these requirements and the performance management framework
• Reviewing and supporting the Directorate in updating documentation as necessary.
• Co-ordinating the delivery of any necessary activity, contract performance or financial reporting from other departments and escalating any issues with these requirements where appropriate and necessary
• Managing a proactive process to regularly review and re-negotiate contracts with commissioners, as required, working with Directorate leads to ensure thorough preparation for these meetings and attending meetings to ensure a contract presence.
• Working with Directorate managers and other infrastructure departments to understand activity flows and assist in developing realistic and achievable activity plans, disinvestment plans or other contract schedules
• Developing relationships within Directorate and infrastructure departments at appropriate levels to ensure that any relevant service delivery or contract compliance issues are escalated quickly.
• Providing co-ordination of responses and documentation in the event of any relevant consultations or contractual disputes.
• Develop a detailed programme of work to:
• assist the Trust in delivering against contractual plans
• assist agenda planning with ICBs throughout the year
• Work with the Commercial Team and service development lead to support the tendering/service development process to secure income through contracting

Essential

• Degree level qualification ideally in a numerate discipline or knowledge gained by post-qualification experience
• Evidence of continuing professional development

Desirable

• Postgraduate degree in a related field

Essential

• Experience of performance management frameworks and/or clinical contract management and support within healthcare organisations, to include negotiation, schedule development, performance and contract meeting management, business planning, representing your organisation and dealing with conflict
• Experience of financial and information management, reporting, interpretation and presentation of data
• Project and programme management
• Defining and Implementing change
• Using existing templates and modifying templates to suit different contractual arrangements.

Desirable

• The ability to create contracts to suit a unique arrangement where no template exists

Essential

• Ability to prioritise conflicting requirements to meet Trust objectives
• Ability to deliver to strict deadlines
• Awareness of NHS Performance requirements for Trusts, ICBs and within the wider NHS system
• Knowledge of NHS Standard Contracts and contractual requirements
• Awareness of contract management across a range of contract types including block, cost and volume, cost per case
• Data Protection, Caldecott and Information Governance requirements
• Awareness of legal concepts such as indemnities, limitation of liability, intellectual property, etc. These are key negotiation points in the non-NHS contracts within the Trust.

Desirable

• Skilled in staff management
• Create narrative to support data.
• Knowledge of performance and contract management systems within mental healthcare organisations