Contracts & Administration Manager
The Chislehurst Partnership
Kent, BR7 5AQView on map(opens Google Maps in a new tab)
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
25 November 2026
57 days leftJob description
The Contracts and Administration Manager is responsible for the effective management of Practice contracts, enhanced services, performance monitoring ...
- Lead the management, monitoring and delivery of Practice contracts, Enhanced Services, Local Incentive Schemes and Primary Care Network (PCN) contractual requirements.
- Ensure compliance with all NHS contractual obligations and service specifications.
- Monitor contractual performance and achievement of targets, escalating risks and issues where appropriate.
- Analyse performance data and provide regular reports to the Practice Manager and Partners.
- Identify opportunities to maximise contract income and improve service delivery.
- Ensure accurate and timely submission of all claims, returns and performance reports.
- Maintain a comprehensive understanding of NHS contractual requirements and implement changes as required.
- Ensure relevant staff are aware of contractual obligations, targets and performance expectations.
Job Title: Contracts and Administration Manager
Hours: 32 hours per week Working Pattern: Monday, Tuesday, Thursday and Friday Salary: Dependent on experience Reporting to: Practice Manager
The Chislehurst Partnership is a forward-thinking GP practice formed through the merger of The Woodlands Practice and Chislehurst Medical Practice. We provide high-quality, person-centred care to approximately 24,000 patients across three sites in the heart of Chislehurst.
We are committed to delivering excellent patient care through innovation, collaboration, and continuous improvement. Our multidisciplinary team, including GPs, GP Registrars, Mental Health Practitioners, Nurses, Healthcare Assistants, Social Prescribing Link Workers, First Contact Physiotherapists, and Physician Associates, works together to support the health and wellbeing of our local population while fostering a positive, inclusive, and supportive working environment for staff.
- Caring for 24,000 patients across three sites
- Strong community focus and commitment to population health
- Supportive multidisciplinary team including GP Partners, Salaried GPs, Advanced Nurse Practitioners, Clinical Pharmacists and Paramedics
- Excellent administrative and operational support
- EMIS clinical system with AccuRx integration
- Active and innovative Primary Care Network
- Opportunities for leadership and professional development
- Flexible and family-friendly working arrangements
- Strong commitment to staff wellbeing and career progression
The Contracts and Administration Manager is responsible for the effective management of Practice contracts, enhanced services, performance monitoring and administrative operations.
The post holder will oversee the Administration Team, ensure compliance with NHS contractual requirements, monitor performance targets, maintain high standards of data quality and reporting, support regulatory compliance, and contribute to the efficient day-to-day running of the Practice.
The post holder is accountable to the Practice Manager and Partners and will work collaboratively with all members of the Practice team, the Primary Care Network (PCN), NHS organisations and external stakeholders as required.
The successful candidate will provide effective leadership and operational management of the Administration Team and will demonstrate excellent communication, organisational and interpersonal skills. They will promote a positive working environment and maintain a caring, professional and patient-focused approach towards colleagues and patients.
- Lead the management, monitoring and delivery of Practice contracts, Enhanced Services, Local Incentive Schemes and Primary Care Network (PCN) contractual requirements.
- Ensure compliance with all NHS contractual obligations and service specifications.
- Monitor contractual performance and achievement of targets, escalating risks and issues where appropriate.
- Analyse performance data and provide regular reports to the Practice Manager and Partners.
- Identify opportunities to maximise contract income and improve service delivery.
- Ensure accurate and timely submission of all claims, returns and performance reports.
- Maintain a comprehensive understanding of NHS contractual requirements and implement changes as required.
- Ensure relevant staff are aware of contractual obligations, targets and performance expectations.
- Lead data quality initiatives to ensure accurate recording, coding and reporting of clinical activity.
- Monitor performance dashboards and undertake data analysis to support contractual achievement.
- Oversee the effective administration of EMIS Web and associated clinical systems.
- Manage appointment book configuration and template maintenance within EMIS Web.
- Ensure accurate clinical coding and data entry processes are maintained throughout the Practice.
- Support the utilisation of digital systems to improve operational efficiency and patient services.
- Produce reports and audits using EMIS Web and other Practice systems.
- Provide day-to-day leadership and management of the Administration Team, including workflow, prescribing, contracts and reception functions.
- Ensure workloads are effectively managed and completed accurately to a high standard.
- Monitor workflow processes and implement improvements where required.
- Review, develop and implement administrative systems, policies and procedures.
- Ensure administrative services support safe, effective and responsive patient care.
- Support business continuity planning and ensure adherence to Practice continuity procedures.
- Provide operational management support to ensure the smooth running of the Practice.
- Identify opportunities to improve productivity, efficiency and patient experience.
forward-thinking GP practice formed through the merger of The Woodlands
Practice and Chislehurst Medical Practice. We provide high-quality,
person-centred care to approximately 24,000 patients across three sites in the
heart of Chislehurst.
We are committed to delivering excellent patient care through
innovation, collaboration, and continuous improvement. Our multidisciplinary
team, including GPs, GP Registrars, Mental Health Practitioners, Nurses,
Healthcare Assistants, Social Prescribing Link Workers, First Contact
Physiotherapists, and Physician Associates, works together to support the
health and wellbeing of our local population while fostering a positive,
inclusive, and supportive working environment for staff.
Qualifications
Essential
- Person Specification
- Essential Criteria
- Previous management experience within a GP Practice, Primary Care Network or NHS setting.
- Demonstrable experience in managing GP contracts QOF Enhanced Services and performance targets.
- Experience managing and developing administrative teams.
- Strong understanding of NHS contractual requirements and primary care performance frameworks.
- Experience using EMIS Web and NHS clinical systems.
- Experience of data analysis, reporting and performance monitoring.
- Excellent organisational and time management skills.
- Excellent communication and interpersonal skills.
- Ability to prioritise competing demands and meet deadlines.
- Proficiency in Microsoft Office applications, particularly Excel.
- Knowledge of Information Governance GDPR and data protection requirements.
Desirable
- Desirable Criteria
- Experience supporting CQC inspections and compliance activities.
- Qualification in healthcare management, business management or a related field.
- Experience of Primary Care Network service specifications.
- Experience of project management and service improvement.
- ________________________________________
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
29 September 2026
Last checked
29 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
Explore related