Complex Case Manager

The role will cover Hull, East Riding and North Lincolshire. Home working is supported.

This role will work with the senior

clinical team and Operational Manager to deliver the 'end to end' Section 117

pathway. This includes eligibility assessment, review, case management and

duty. As a member of the team, you will be working with a group of highly

skilled people knowledgeable and passionate about Section 117.

You will also contribute to the ICB's

essential operational objectives and duties, which includes the achieving of

key national performance indicators the delivery of good quality service and

care, engage in meaningful supervision, and help to build and shape the

development of new guidance for the delivery of CHC across the combined

footprint of the Humber and North Yorkshire ICB. You will work with families,

our local authority partners and the wider MDT

This post is a highly rewarding role,

supporting some of the most vulnerable adults in the locality to achieve

positive change and improved quality of life. Providing equal interest and

challenge, with plenty of opportunities for growth and development working

alongside others with a shared goal of providing the right care for those in

our community who are challenged by complex health needs.

National travel required as part of

This post is an exciting

opportunity within Humber and North Yorkshire Integrated Care Board.

The post holder will review

and case manage patients that are subject to Section 117 aftercare (Mental

Health Act 1983) commissioning and people with learning disabilities and/or

Autism ensuring that the services commissioned are appropriate and safe to manage

service user care.

The post holder will work

independently and meet with the multidisciplinary professionals, service users

and carers within the service and ensure clear understanding of case management

and programme of care needs on a continuous basis, discuss potential transfers

to alternative placements with service users when necessary. This includes

people living in the community and who are in Specialist placements including

in and out of area placements. The post holder would be a resource to support

service providers with knowledge of alternative placements and treatment

options.

Case manage patients who are subject to s117

aftercare and transforming care.

To ensure all placements provide appropriate,

good quality services and are value for money.

Liaise with Legal team regarding DoLs/CoP

enquires

Re-assess all new patient placements within

initial 12 weeks (as per local s117 Aftercare Policy) assessment period to

provide highly specialised advice and ensure placement suitability and discuss

with service user quality and care issues.

Manage potentially highly complex, sensitive

and contentious service user information during interactions with legal

representatives and independent provider clinical teams where discussions may be complex and require a

calm, balanced approach to resolving conflict.

Attend service users clinical/multiagency

reviews and, if appropriate, provide advice with complex Section 117 aftercare

and Care and Treatment Reviews (CTR) pre-discharge meetings to ascertain

appropriateness of placements, working with provider clinicians and ensure

least restrictive option.

Attend Mental Health

Review Tribunals (MHRT) when required to provide update report(s) on behalf of

the ICB.

NHS Humber and North Yorkshire Integrated Care Board (ICB) is responsible for planning and arranging the provision of NHS services to meet the diverse health needs of a population of 1.7 million people. Our area reaches over 1,500 square miles and includes the cities of Hull and York and the large rural areas across East Yorkshire, North Yorkshire and Northern Lincolnshire.

The ICB is part of the Humber and North Yorkshire Health and Care Partnership, one of 42 Integrated Care Systems (ICS) across England to meet health and care needs, coordinate services and plan in a way that improves population health and reduces inequality between groups. The Health and Care Partnership comprises of NHS organisations, local councils, health and care providers and voluntary, community and social enterprise (VCSE) organisations.

Skills and Attributes

Qualifications

Experience