Complementary Therapist South Lakes

• Providing complementary therapies to patients known to the Hospice, and their carers where

• Develop existing services to include a range of complementary therapies, which can be delivered to

• Carry out therapy treatments and provide after care advice and guidance in accordance with local

• Prioritise and coordinate complementary therapy referrals, assessing each patient and offering the

• Liaise and work with Hospice at Home and South Lakes Clinical Nurse Specialist (Palliative Care)

• Plan and participate in group activities in the South Lakes Day Services, offering small CT treatments

• Always give the best standards of care, taking into consideration the holistic needs of the patient and

• Ensure all patient information entered on EMIS is clear, concise, legible and accurate and meets the

• To oversee the records of any of the volunteer complementary therapists' activities and monitor the

• Inform the Medical, Clinical team and relevant professional bodies of any adverse reactions to

• Give, on average, three treatments per patient / family member and ensure appropriate and timely

• Represent complementary therapies service within relevant multi-disciplinary meetings as

• Report any identified risks as required such as safeguarding issues noted when visiting patients in

• Be professionally accountable for own practice and adhere to Code of Conduct as laid down by FHT

• Deliver a choice of therapies based on own training and competency, to individually assessed needs

• Ensure all patient appointments are used to maximum capacity ensuring access and availability of

• Ensure adherence to infection control policies and procedures when giving therapies, adhering to

• Always work within scope of knowledge and experience, requesting help and advice if needed
• Avoid any behaviour which discriminates against your fellow employees or potential employees on

• Behave in a manner that ensures the security of hospice property and resources.
• Minimise waste when using products.
• Monitor and maintain complementary therapy stock, ensuring cost efficiency when ordering.

• To maintain a personal commitment to the expansion and development of professional skills and

• Keep up to date with skills and knowledge through means such as reading journals, research articles

• Keep an up-to-date portfolio to meet relevant professional bodies requirements.
• Participate in annual appraisal when job description and objectives will be reviewed
• Maintain personal and professional development including e-learning, mandatory training and own

• Work autonomously but in compliance with the FHTor other relevant professional body's code of

• Ensure risk policy is adhered to at all times and manage risks within own area of work.
• Ensure all incidents are reported to the Clinical Governance & Improvement Department using the

• Maintain confidentiality at all times, which includes, patients, relatives, staff and volunteers.
• Deal promptly and sensitively with complaints, referring to Head of Day Therapy for any verbal

• Work within the specific role boundaries of the Hospices complementary therapy protocols and

• Report any incidents to the Head of Day Therapies.
• Work in accordance with the Lone Worker policy when working in the community.
• Reports any concerns in relation to safeguarding issues relating to any clients or staff to the

• Monitor the quality of aromatherapy oils by dating when opened, correct disposal of out-of-date

• Ensure essential oils are stored safely and correctly.
• Ensure data sheets up to date.
• Abide by all relevant hospice policies and procedures.

• Be able to recognise and respond to stress and well-being in self and make use of support available

• Provide reports on area of work and make recommendations for any changes in service delivery.
• Proactively contribute to the future development of the complementary therapy service in line with

• Attend regular clinical supervision sessions.

• Be an ambassador for St Johns Hospice as a charity, engaging in public speaking and fundraising

• Undertake other duties appropriate to the grade as agreed with the Head of Day Therapy or Director

• Be willing to embrace development or training opportunities as they arise.

• In-patient care, currently 13 beds
• Provision of community specialist palliative care through a combined team of Clinical Nurse Specialists, our Hospice at Home Team and our night sitting and day respite services
• Specialist clinics with a Consultant in palliative medicine
• Lymphoedema clinics and service
• Education for community GPs, nurses, undergraduates (nursing, medical and allied health professionals)
• Bereavement and family support
• Complementary Therapy

Essential

• Relevant complementary therapy qualifications, e.g. Diploma.
• Up to date registration & insurance on relevant professional register.
• Oncology Massage qualification.

Essential

• Commitment to working in the charitable sector.
• Empathy with charitable aims of the Hospice.
• Evidence of enthusiasm in work settings.
• Flexibility.
• Resilience.
• Motivated Positive attitude to change.
• Committed to continual professional development.
• Holds appropriate indemnity insurance.
• A flexible approach to working patterns.
• Good attendance and punctuality record.
• Member of a complementary therapy professional body.
• Commitment to equal opportunities and anti-discriminatory practice.

Essential

• Minimum of 3 years experience in complementary therapy.
• Excellent interpersonal skills both written and verbal.
• Ability to assess and deliver care to meet complex needs.
• Ability to reflect on practice.
• Good organisation and time management skills.
• Understands the complexity of caring for patients and families with life limiting illnesses.
• Ability to use Microsoft Office systems proficiently.

Desirable

• Palliative care bereavement awareness.
• Advance care planning knowledge.
• Leadership & management skills.
• Use of electronic patient records.
• Understanding of COSHH, and data sheets.