Communications Assistant (apprenticeship)

• Create engaging content for a range of channels, helping to promote NHS Employers' work and key messages to members, partners and stakeholders.
• Support campaigns, events and product launches, assisting with planning, coordination and delivery to ensure successful communications outcomes.
• Simplify complex information, turning technical or detailed content into clear, accessible and engaging messages for different audiences.
• Develop your communications expertise through a Level 4 apprenticeship programme, gaining hands-on experience in media, digital communications, reputation management and stakeholder engagement.

• Work alongside communications managers and programme teams to support communications activity that raises awareness of organisational priorities among key audiences.
• With guidance and support, research, draft and edit content for a range of channels, including, press releases, bulletins, websites, social media, blogs and internal communications.
• Develop an understanding of how to tailor messaging and tone of voice for different audiences, platforms and communication objectives.
• Support the planning, scheduling and delivery of communication campaigns and projects, helping ensure key messages reach the right audiences through appropriate channels.
• Create engaging and accessible content, with guidance on applying brand guidelines and organisational standards.
• Support the monitoring of digital channels, media coverage and campaign performance, helping to gather insights for evaluation and report on reach, engagement and impact.
• Assist in maintaining content libraries, mailing lists and contact databases in line with organisational policies and data protection requirements.
• Build confidence in working with colleagues and stakeholders across the organisation, developing positive relationships that support effective communications activity.
• Take ownership of your own development through the Level 4 Communications Assistant apprenticeship programme and applying learning in day-to-day work.

Essential

• Strong written and verbal communication skills.
• Ability to tailor messaging and tone of voice for different formats and audiences.
• Interest in storytelling, public relations and campaign delivery.
• Good organisational skills with strong attention to detail.
• Ability to manage multiple tasks and deadlines.

Desirable

• Familiarity with social media platforms, content scheduling or publishing tools.
• Some experience creating or editing content (for example a blog, podcast, student publication, social channel or campaign).
• Some experience with graphic design tools like Canva, Infogram to create on-brand templates, visual assets and edit images for digital platforms.
• Interest in the NHS and wider healthcare sector and current affairs.