Clinical Team Secretary
West London NHS Trust
SOUTHALL, UB1 3EU
Salary
£33,262 to £36,027
Contract
Permanent
Hours
Not specified
Closing date
8 September 2026
5 days left
Job description
Join Our Team: Clinical Team Secretary (Band 4) We have three full-time Clinical Team Secretary opportunities within the West London Forensic Service ...
As a Clinical Team Secretary, you will provide comprehensive administrative and secretarial support to a multidisciplinary clinical team, helping to ensure the delivery of high-quality patient care within a specialist forensic service.
You will support Consultants, clinicians and senior managers by coordinating meetings, preparing documentation, managing correspondence and maintaining efficient office systems. You will act as a key point of contact for the team, ensuring effective communication and the smooth running of daily activities.
The role involves liaising with external agencies, including courts, solicitors, special hospitals and the prison service, while supporting the Care Programme Approach (CPA) process and maintaining accurate patient documentation.
You will work closely with the Patient Affairs Department to support Mental Health Act processes, including legal detention paperwork, consent to treatment documentation, Mental Health Tribunals and Hospital Managers' Hearings.
You will organise meetings and conferences, take minutes, maintain action logs, support governance processes and assist with enquiries and investigations. You will also ensure filing systems and records are maintained accurately and efficiently.
This is an excellent opportunity for an organised, proactive and motivated individual who enjoys working in a fast-paced environment and making a valuable contribution to patient care and service delivery.
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK.
Our 3,982 staff care for people in hospital and in the community, helping them to recover and go on to lead full and productive lives. We aim to be the best organisation of our kind in the country.
We provide care and treatment for more than 800,000 people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, delivering services in the community (at home, in GP surgeries and care homes), hospital, specialist clinics and forensic (secure) units.
We'rerated good overall by the Care Quality Commission (CQC).
Together, we're committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve.
We are keen to ensure that our workforce reflects the community it serves, particularly in terms of ethnicity, gender, disability, LGBTQ+ and experience of mental illness.
The West London Forensic Service provides a comprehensive multi-disciplinary assessment, treatment and rehabilitation service for mentally disordered offenders, as well as those with challenging behaviour and specialist rehabilitation needs for men and women.
QUALIFICATIONS
Essential
- Educated to GCSE level or higher (grade C or above).
- RSA, NVQ - Level 3 in Management and/or Administration.
- Degree or diploma in Management and/or Administration [or equivalent experience]
EXPERIENCE
Essential
- Substantial administrative and secretarial experience
- Significant experience of taking minutes at senior level.
- Demonstrated ability to develop "best practice" administrative systems and structures to support Business Plan.
- Demonstrated ability to sustain initiative and direction under difficult circumstances.
- Experience of working within complex teams.
- Ability to work collaboratively and in partnership with other senior managers and professions.
- Competent in the use of Rio & other patient system
Desirable
- Administrative and secretarial experience within a forensic psychiatric setting.
- Previous experience within an NHS setting.
- Working within a forensic psychiatric environment.
- Procurement of goods and services for forensic services - knowledge of risk factors.
- Research and audit experience.
KNOWLEDGE
Essential
- Highly competent user of MS Office - including Excel and PowerPoint.
- Risk assessment and management.
- Knowledge of the Care Programme Approach process
- Trust's policies and procedures.
Desirable
- Knowledge of Clinical Governance processes.
- Knowledge of Mental Health Act 1983.
- Understanding of mental health issues
- Understanding of psychiatric terminology.
- Working knowledge of security related issues within a secure environment
SKILLS
Essential
- Full range of administrative and secretarial skills.
- Clear and effective planning and decision making skills.
- Ability to communicate and negotiate effectively with staff at all levels.
- Experience of organising/preparing papers for conferences/training days.
- Ability to work autonomously and on own initiative.
OTHER REQUIREMENTS
Essential
- Able to deal with occasional verbal / physical aggression.
- Ability to work under pressure.
- Flexible and Proactive.
- Able to exercise discretion and maintain confidentiality at all times.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
1 September 2026
Last checked
3 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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