Clinical Team Administrator
Tees Esk and Wear Valleys NHS Foundation Trust
Middlesbrough, TS5 4EEView on map(opens Google Maps in a new tab)
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
29 October 2026
10 days leftJob description
The Team Administrator plays a vital role in supporting the Child and Adolescent Mental Health Services (CAMHS) Crisis Team by providing comprehensive...
Whilst having previous experience in an administrative role is essential, NHS or other health care experience is not. We are first and foremost looking for individuals with a passion for people, customer service experience, extensive organisational skills, an interest in working in a health care setting and a 'can do' attitude.
This role is at the heart of a dedicated and caring team and is a pivotal role in the day-to-day operations.
We are looking for someone who feels comfortable multi-tasking in a busy environment, can communicate confidently, is thorough and takes pride in their work, can build strong working relationships with a variety of people, can prioritise their workload and work to deadlines.
- Provide comprehensive administrative support to the CAMHS Crisis Team.
- Manage referrals and patient information in line with service procedures.
- Act as a first point of contact for telephone and email enquiries.
- Support data collection, reporting, and service performance monitoring.
- Ensure compliance with confidentiality, safeguarding, and information governance standards.
- Liaise professionally with young people, families, carers, schools, social care, and healthcare professionals.
- Assist with the preparation of reports, letters, correspondence, and meeting documentation. Support the effective functioning of the multidisciplinary team.
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
Qualifications
Essential
- Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 in Business Administration.
- Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role. Where an applicant does not have the above qualifications or are unable to provide evidence of the certification, the applicant MUST achieve the required standards during their probationary period.
Desirable: - Level 3 in Business Administration.; - RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment.
Experience
Essential
- Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute taking, data input, collating and presenting information).
- Customer Service experience (face to face, answering calls, correspondence).
- Experience of organising competing demands and workloads.
- Experience of setting up and maintenance of administrative systems and processes.
- Evidence of experience in working autonomously and proactively.
Desirable: - Experience of supporting/supervising staff; - Experience of working in the NHS or a similar structure/systems based organisation
Knowledge
Essential
- Comprehensive knowledge of Microsoft Office applications.
- Understanding of data protection and the need for confidentiality and how to maintain this.
- Knowledge of office systems and processes.
Desirable: - Knowledge of NHS systems
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
15 October 2026
Last checked
16 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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