Clinical Team Administrator
Norfolk & Suffolk Foundation NHS Trust
Lowestoft, NR33 8AG
Salary
£25,760 to £27,476
Contract
Fixed-Term
Hours
Not specified
Closing date
1 September 2026
1 days left
Job description
The 12-bedded Dragonfly Unit is based in Carlton Colville, Lowestoft and is for age 13-17 year old young people requiring admission whilst receiving i...
You will need to demonstrate exceptional interpersonal skills with a dedication to confidentiality and service user experience and will also have excellent customer service skills and administration experience.
You will be joining a dedicated friendly team in a fast-paced environment using a range of clinical systems and Microsoft packages. A working knowledge of Microsoft Office packages, including Word, Excel and Outlook will be essential. Knowledge of the Trust system Lorenzo would be an advantage, as well as Minute Taking.
Reception cover is expected within this post and this role is office based.
All equipment necessary will be provided and full training given.
The Post Holder will provide a friendly and welcoming Reception Area for our Service Users and Clinical Staff who use the building. There will be varied administration duties, including support of Doctors, Nurses and Clinicians with attendance at meeting for minuting purposes. Communication with service users and their parents/carers is required. Providing diary/appointment management, attending team meetings, minute taking, where appropriate. To provide the best service to our Service Users the ideal candidate will be able to work on their own initiative, to remain calm under pressure, and maintain a positive attitude.
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Knowledge
Essential
- Working knowledge of Microsoft packages or equivalent
Desirable
- Knowledge of NHS policy / procedures.
Qualifications
Essential
- NVQ 3 Business Administration or equivalent or working towards.
- NVQ 2 Customer Services or working towards
Desirable
- Knowledge of Trust electronic record system
Exper
Essential
- Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
18 August 2026
Last checked
20 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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