Clinical Support Worker
East and North Hertfordshire Teaching NHS Trust
Welwyn Garden City, AL7 4HQ
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
4 September 2026
4 days left
Job description
We are recruiting for Clinical Support Worker Outpatients who share our vision to be trusted to provide consistently outstanding care and exemplary se...
If you are invited to an interview you will need to sit a role related assessment
You will assist in delivering safe, compassionate, and person-centred care, supporting patients with their physical, emotional, and social needs while promoting dignity, respect, and independence.
The Clinical Support Worker will undertake a range of delegated clinical and non-clinical duties, including assisting with personal care, monitoring and recording observations, supporting patient assessments and treatments, maintaining accurate documentation, and contributing to the smooth and efficient running of the clinical area
Welcoming, preparing, and supporting patients attending outpatient clinics and ensuring a positive patient experience.
Undertaking and recording routine clinical observations, such as blood pressure, pulse, temperature, oxygen saturation, height, weight, and urinalysis, in accordance with Trust policies and competency requirements.
Assisting with appointment flow and clinic organisation to support efficient service delivery and minimise patient waiting times.
Supporting clinicians during examinations, treatments, and minor procedures, ensuring equipment and clinical areas are prepared appropriately.
At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Qualifications / Training
Essential
- GCSEs (or equivalent qualification or standard) in English and Math
Desirable
- Care Certificate
- Health and Social Care Level 2
Previous Experience
Desirable
- Experience of healthcare or care work
- Experience of working with the general public or a range of different people
Skills
Essential
- Ability to communicate effectively people with varying levels of understanding
- Evidence of being self-motivated
- Evidence of working effectively as part of a team
- Basic IT skills - ability to use keyboard or willingness to develop
- Excellent time management and organisational skills
- Ability to work in a busy, sometimes pressurized environment
- Ability to work to deadlines
- Ability to use judgement on when to escalate issues and problems
Desirable
- Excellent interpersonal skills and the ability to use them to communicate effectively with patients within a multi-disciplinary team
Knowledge
Essential
- Awareness of clinical setting and clinical care
Desirable
- Knowledge of a range of clinical procedures
Other Requirements
Essential
- Understanding of, and commitment to, equality, diversity and inclusion
- Role model our Trust values every day
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
21 August 2026
Last checked
25 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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