Clinical Services Care Coordinator

Provide administrative support to the

Clinical Services Team with regard to GMS and Non GMS work including the Quality

Outcome Framework (QOF), Enhanced Services, AQP Contracts and any other schemes

as required

Liaising with and supporting the

clinical team and the practice staff, other contractors that are associated with the practice as well third parties as necessary

Effective use of IT/software to assist

in management of practice population including EMIS, Ardens and iPlato etc

Utilise EMIS searches and reports for chronic

disease monitoring, other monitoring and clinical audits as required

Assist with mail merges and text

messaging campaigns to support chronic disease management, vaccinations

campaigns as well as other information which may include health promotion or

patient feedback

documents and basic coding as required

To attend internal and external

meetings as appropriate

To keep up to date with mandatory and

role specific training as well as attend training courses and other events

relating to the role.

Helping to solve day-to-day issues with

IT, systems, workloads, etc as they arise

To keep up-to-date with the Policies

and Procedures of the organisation

Undertake any other duties appropriate

to the role.

The successful candidate will want to help

develop and maintain systems that improve outcomes and experiences for the

practice population. They will be proactive, have excellent organisational

skills and be able to prioritise their own and others workloads to enable them

to work under pressure and meet deadlines effectively.

Full job description attached.

Medical Practice's priority is to provide the highest standard of clinical care

to the 24,000 patients registered with the Practice as well as those from other

practices who are seen in our additional clinics. We aim to work

collaboratively with other healthcare providers and support organisations, to

enable more patients to be treated in a primary care setting, closer to home.

We embrace a continuous improvement ethos and strive to ensure that we are

available to patients when they need a consultation. We have a holistic

approach to patient care and a strong training ethos within the practice with a

team of medical and non-medical educators as well as opportunities for

non-clinical staff to develop and progress.

Experience

Essential: - Ability to follow policy and procedures; - Good knowledge of Microsoft Office software including excel

Personal Qualities

Qualifications

Essential: - Good standard of education with good literacy and numeracy skills

Desirable: - Up to date with mandatory and role specific training; - Track record of administrative experience in General Practice