Clinical Lead (B8a)
St Michael's Hospice (North Hampshire)
Basingstoke, RG24 9NB
Salary
£57,528 to £64,750
Contract
Permanent
Hours
Not specified
Closing date
28 September 2026
24 days left
Job description
St Michael's Hospice has been providing outstanding specialist palliative and end of life care across North Hampshire for over 30 years. As we continu...
Reporting
to the Clinical Director, you will provide operational leadership across St
Michael's Hospice clinical services, ensuring the delivery of high-quality,
person-centred specialist palliative and end of life care.You
will work closely with senior clinical colleagues to provide visible
leadership, strengthen clinical governance, develop our workforce and lead
quality improvement initiatives that enhance patient experience and support
organisational excellence. This
is a varied role combining strategic thinking with operational leadership. You
will support service development, oversee clinical quality and patient safety,
develop future clinical leaders and work collaboratively with colleagues across
the wider health and care system to ensure patients receive seamless,
coordinated care.
As a
senior member of the leadership team, you will deputise for the Clinical
Director where appropriate and play a key role in delivering the Hospice's
strategic ambitions.
St.
Michaels Hospice is committed to safeguarding and promoting the welfare of
vulnerable adults, children and young people. All staff are expected to share
this commitment. Successful candidates will be required to undergo relevant
background checks, including a DBS check and provide satisfactory reference
before starting the role.
The Clinical Lead
is responsible for providing visible, compassionate and effective operational
leadership across St Michael's Hospice clinical services. The post holder will
ensure the delivery of safe, effective and person-centred specialist palliative
and end of life care whilst leading clinical governance, workforce development
and service improvement.
Working closely
with the Clinical Director, the Clinical Lead will translate organisational
strategy into operational delivery, supporting clinical teams to continuously
improve patient outcomes, staff experience and quality of care.
The post holder
will act as a senior clinical leader, role model and ambassador for the
Hospice, deputising for the Clinical Director as required.
Clinical Leadership
The Clinical Lead will provide
visible, compassionate and professional leadership across all clinical services
within St Michael's Hospice, promoting a culture where patients, families and
carers consistently receive high-quality, safe and person-centred specialist
palliative and end of life care. As a senior clinical leader, the post holder
will inspire and support multidisciplinary teams to deliver care that reflects
current evidence, national guidance and Hospice values. They will act as an
expert clinical resource, supporting complex decision making, modelling
exemplary professional practice and providing leadership during periods of
clinical escalation. The post holder
will work collaboratively with the Clinical Director to ensure the delivery of
the Hospice's clinical strategy whilst maintaining operational oversight of
day-to-day service delivery. They will deputise for the Clinical Director where
appropriate and provide professional leadership across the organisation.
Operational Leadership
The Clinical Lead will provide
operational leadership to ensure the effective, safe and efficient delivery of
clinical services. They will support senior clinical managers in maintaining
appropriate staffing levels, responding proactively to operational pressures
and ensuring services remain responsive to changing patient needs. The post
holder will line manage senior clinical staff, providing regular supervision,
appraisal and professional support whilst promoting accountability,
professional development and continuous improvement. They will foster
collaborative working across all clinical departments, encouraging innovation
and ensuring that teams work cohesively to deliver outstanding patient care.
Clinical Governance, Quality and
Patient Safety
The Clinical Lead will have a key
responsibility for promoting a culture of quality, safety and continuous
improvement throughout clinical services. They will support the implementation
of robust clinical governance systems, ensuring compliance with statutory
requirements, CQC regulations, professional standards and Hospice policies. Working alongside the Quality and Governance
Team, the post holder will oversee the investigation of incidents, complaints,
safeguarding concerns and serious events, ensuring that learning is embedded
into practice and improvements are implemented. They will promote reflective
practice, support clinical audit programmes and contribute to organisational
assurance through effective risk management and governance processes.
Workforce Development
The Clinical Lead will create an
environment where staff are supported to develop professionally and personally,
recognising that an engaged, skilled and compassionate workforce is fundamental
to delivering excellent patient care. The
post holder will identify leadership potential within teams, supporting
succession planning, coaching and mentorship whilst ensuring staff have access
to education, supervision and opportunities for professional development. They
will promote staff wellbeing and psychological safety, encouraging open
communication and creating a culture where staff feel valued, listened to and
empowered to contribute to service improvement.
Service Development and
Improvement
Working in partnership with the
Clinical Director, the Clinical Lead will contribute to the ongoing development
of Hospice services, ensuring they continue to meet the changing needs of
patients and the wider healthcare system. The post holder will lead and support
quality improvement initiatives, using patient feedback, clinical outcomes,
national guidance and service data to identify opportunities for improvement.
They will encourage innovation, challenge existing practice where appropriate
and support the implementation of new ways of working that improve patient
experience, clinical effectiveness and organisational sustainability.
Partnership Working
The Clinical Lead will develop
and maintain effective working relationships with colleagues across health,
social care and the voluntary sector to ensure integrated, seamless care for
patients and families. They will represent St Michael's Hospice at internal and
external meetings, contributing to system-wide developments in specialist
palliative and end of life care and promoting the Hospice as a trusted and
collaborative partner.
The post holder will work closely
with commissioners, acute trusts, community providers, primary care and other
hospices to strengthen partnerships that improve access to specialist
palliative care and enhance patient outcomes.
Professional Responsibility
The Clinical Lead will maintain
registration with the Nursing and Midwifery Council and practise in accordance
with the NMC Code, maintaining professional competence through continuing
professional development and reflective practice. As a senior leader, the post holder will
uphold the values and reputation of St Michael's Hospice, demonstrating
professionalism, integrity and compassion in all aspects of their work. They
will ensure equality, diversity and inclusion underpin all decision making and
contribute to creating an organisational culture where everyone is treated with
dignity, respect and fairness.
General Responsibilities
Work to maintain the values,
vision and aims of St. Michaels Hospice.
Additional Duties In discussion with the line manager to undertake
work, as and when required, in support of St. Michaels Hospice as an
organisation.
Public Relations To represent St. Michaels Hospice in the community
and public domain, including social media, appropriately.
Undertake all statutory and
mandatory training, as required.
To be conversant with and adhere to all St. Michaels Hospice Policies
and Procedures.
Be responsible for upholding and promoting St. Michaels Hospice
safeguarding policies, ensuring the safety and well-being of all individuals,
and promptly reporting any concerns or incidents in accordance with established
procedures.
This is an outline job description and may be subject to change,
according to the needs of the service, in consultation with the post holder.
Take responsibility for own personal safety and of others whilst at
work. You will take appropriate action or report any concerns to address any
health and safety issues that you or members of your team may be aware of.
This job description is an outline of the role and
responsibilities. From time to time, due
to the needs of the service, we may ask you to flexibly undertake other duties
that are consistent with your role and banding, including project work,
internal job rotation and absence cover.
St.
Michaels has a newly refurbished 10 bed In-Patient Unit, as well as Hospice at
Home, Patient and Family Support services and a Living Well service, specialist
clinics with support from our therapy team across all our services. We offer
excellent support and training opportunities as well as the potential to
develop specialist skills, initiating and contributing to evolving clinical
services.
We
are dedicated to providing care to people throughout North Hampshire who are
affected by life limiting illness to attain the highest possible quality of
life by providing a choice of specialist care and support.
As a
charity, we depend on the kindness and support of our local community to
continue offering our services free of charge. This care is made possible by
supporters donating, taking part in fundraising events and activities, playing
our lottery, shopping in our retail outlets, leaving gifts in their Wills or
giving freely of their time to volunteer.
We
offer attractive
benefits, including, free parking, life assurance, 27 days annual leave plus
bank holidays, and an extensive health and wellbeing plan and company pension.
For
more information or to arrange an informal visit please contact Jo Fricker,
Clinical Director on telephone number 01256 844744.
Skills, Knowledge, Abilities
Essential
- Excellent clinical knowledge of specialist palliative and end of life care.
- Demonstrates visible, compassionate and inclusive leadership.
- Excellent communication, influencing and interpersonal skills.
- Ability to make sound clinical and operational decisions in complex situations.
- Strong understanding of clinical governance, risk management and regulatory requirements.
- Ability to analyse information and use data to improve services.
- Excellent organisational and prioritisation skills.
- Ability to lead, motivate and inspire multidisciplinary teams.
- Strong problem-solving and conflict resolution skills.
- IT literate with experience of electronic patient record systems and Microsoft Office applications.
Desirable
- Knowledge of current NHS strategy and policy relating to palliative and end of life care.
- Experience of quality improvement methodologies.
- Experience of project management.
- Experience of presenting reports to senior leadership or Board committees.
Qualifications
Essential
- Registered Adult Nurse (Level 1) with current NMC registration.
- Degree in Nursing or relevant healthcare subject.
- Evidence of postgraduate study or equivalent level of knowledge and experience.
- Evidence of continuing professional development.
- Leadership and management training or equivalent experience.
Desirable
- Master's degree or Master's level qualification in a relevant subject.
- Management qualification.
- Coaching, mentoring or teaching qualification.
- Non-Medical Prescribing qualification.
Experience
Essential
- Significant senior clinical experience within specialist palliative and end of life care.
- Experience of leading multidisciplinary clinical teams.
- Experience of operational management and workforce leadership.
- Experience of managing change and leading service improvement initiatives.
- Experience of clinical governance, quality improvement and patient safety.
- Experience of incident investigation, safeguarding and risk management.
- Experience of recruitment, appraisal, performance management and staff development.
- Experience of working collaboratively across organisational boundaries with health and social care partners.
Desirable
- Experience working within the hospice sector.
- Experience supporting or leading CQC inspections.
- Experience of business planning and resource management.
- Experience of implementing digital systems or service transformation programmes.
Attitude, aptitudes, personal characteristics
Essential
- Demonstrates compassion, professionalism and integrity.
- Passionate about delivering outstanding patient-centred care.
- Emotionally resilient with the ability to support others during challenging situations.
- Leads by example and acts as a positive role model.
- Adaptable, approachable and solutions focused.
- Committed to continuous learning and service improvement.
- Promotes equality, diversity and inclusion.
- Able to build credibility and positive working relationships across all levels of the organisation.
- Values openness, accountability and collaborative working.
Desirable
- Enthusiasm for innovation and service transformation.
- Coaching style of leadership.
- Experience of leading organisational cultural change.
Other requirements
Essential
- Ability to work flexibly to meet the needs of the service.
- Willingness to participate in the senior clinical on-call rota (if implemented).
- Ability to travel independently across Hospice sites and partner organisations.
- Commitment to mandatory training and maintaining professional registration.
Desirable
- Full UK driving licence and access to a vehicle.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
4 September 2026
Last checked
4 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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