Clinical Governance Lead

You will support the implementation of our clinical governance framework, lead audit and quality improvement activity, oversee clinical risk and patient safety processes, and help ensure our continued readiness for Care Quality Commission inspections. The role also includes responsibility for clinical complaints oversight, incident reporting, PSIRF learning responses, clinical policy development and the effective use of clinical governance data and systems.

You will act as the Hospices Medical Devices Safety Officer, Medicines Safety Officer and Patient Safety Incident Response Framework (PSIRF) Learning and Response Lead, and will participate in the clinical on-call rota.

The Clinical Governance Lead will provide visible leadership across clinical teams, driving the

continuous improvement of St Nicholas Hospice Care (SNHC) patient and family services. They

will ensure that the organisation delivers and develops high-quality, effective and responsive

services that meet the requirements of statutory regulations. They will support the

implementation of the hospices clinical governance framework, assist in the development and

review of policies and procedures and embed a culture of excellence and continuous

improvement.

St Nicholas Hospice Care is a local charity supporting nearly 2,000 people every year across West Suffolk and Thetford. We provide care in multiple settings, offering specialist clinical support, practical help, and services for families, carers, and those experiencing bereavement.

Qualifications

Experience