NHSCloses in 6 days

Clinical & Business System Support Officer eCare

Royal Cornwall Hospitals Trust

Truro, TR1 3LJView on map(opens Google Maps in a new tab)

Salary

£28,392 to £31,157

Contract

Fixed-Term

Hours

Not specified

Closing date

25 October 2026

6 days left

Job description

Come on an adventure and join the C&B Team to deliver eCare support. Royal Cornwall Hospitals NHS Trust is continuing on its digital and clinical tran...

The Clinical & Business Team provide 2nd line Application support and we heavily involved with the new eCare EPR programme. It is an exciting time bringing in a brand new system and configuring it to meet the clinical needs for better patient care. We will also be looking to close down many of our older systems with this move.

The eCare C&B Team are well integrated in the eCare Programme. You role would be part of this team focused on the project and learning the system administration. The team need to ensure Data Collection Worksheets are maintained as well as building the new system structure ready for data migration and go Live. We work closely with Workstreams and Suppliers.

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:

Identity Checks

Professional registration and qualification checks

Employment history and reference checks

Satisfactory Disclosure and Barring Service check

Right to work in the UK

For further information please visit

https: //www.nhsemployers.org/topics-networks/employment-standards-and-regulation

We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

Royal Cornwall Hospitals NHS Trust (RCHT) is at the heart of acute and specialist care for Cornwall and the Isles of Scilly. We care for a population of around 470,000 people, a number that increases during visitor seasons. We employ around 6,700 staff, united by a shared commitment to deliver safe, high-quality care. We provide services across three main hospital sites, with around 780 inpatient beds:

  • Royal Cornwall Hospital in Truro
  • St Michael's Hospital in Hayle
  • West Cornwall Hospital in Penzance

As a teaching hospital, we're proud to work in partnership with the University of Exeter Medical School, the University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School, supporting the next generation of health professionals. We're committed to staying at the forefront of medical advance; investing in our people, developing our facilities, and expanding the specialist care we can offer locally so more patients can receive the care they need closer to home. We have a growing reputation for research and innovation that helps shape better care for the future. The Knowledge Spa, located on our Truro site, is a vibrant hub for medical, nursing and professional education across clinical and non-clinical roles. It plays a vital role in attracting, developing and retaining highly skilled teams.

We are driven by one clear ambition, Outstanding Care for One and All, care that's safe, kind and high-quality. We are RCHT.

Qualifications

Essential: - English & Maths GCSE or equivalent qualification; - Diploma or equivalent NVQ qualification in IT/Business Admin

Desirable: - Clinical or Business system training; - ITIL Foundation qualification

Experience

Essential

  • Previous experience of working in an IT software support role
  • Experience of working within clinical or business software and appreciation of the system administration

Desirable

  • System administration experience within software
  • Extensive knowledge of the NHS Health community environment
  • Good understanding of applications used in NHS
  • Proven knowledge of patient care routes or HR routes

Skills

Essential

  • Excellent interpersonal skills
  • Ability to prioritise and coordinate work to deadlines
  • Excellent communication and customer care skills
  • Excellent problem solving/trouble shooting skills

Desirable: - NHS Experience

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

NHS Jobs

First seen

13 October 2026

Last checked

15 October 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

RCH
Royal Cornwall Hospitals Trust

NHS organisation

This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.

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