Clerical Officer/ Waiting List Clerk - Endoscopy
Liverpool University Hospitals NHS Foundation Trust
Liverpool, L9 9APView on map(opens Google Maps in a new tab)
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
28 September 2026
14 days leftJob description
An exciting opportunity has arisen on the Endoscopy Unit for the position of 2 x Clerical Officer Administrative Support/Waiting lists Clerk. The succ...
- Maintain an efficient and effective administrative service
- Routine duties include: answering telephone enquiries, updating the computer database.
- Checking the waiting lists on a daily basis, and checking any new referrals that may come through and adding them on to the IPM lists.
- Booking appointments
- Sending out patients appointment letters.
- Maintain professional standards in appearance, behaviour and punctuality.
- Excellent IT skills.
To provide and maintain an efficient and effective administrative service.
Routine duties include; answering telephone enquiries, updating computer databases, filing, case note requests and preparation.
Dealing effectively with mail, redirecting where necessary. Prioritise and organise own workload daily.
Suggest changes in practice to local systems and processes to ensure that the service is as efficient and effective as possible.
Undertake reception duties, greeting and registering patients and answering the telephone.
Deal efficiently with all hospital staff and visitors. Maintain professional standards in appearance, behaviour and punctuality.
Assist in training and supervision of new members of staff, whilst carrying out ones own duties.
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women's, visit theircareers page.
Skills
Essential
- Good basic numeracy skills.
- Excellent interpersonal skills ability to communicate at all levels
- Should be able to present data and information in a useful and understandable format.
- Have good negotiation skills.
Knowledge
Essential
- A good working knowledge of computers and software packages/ECDL
- Understanding of a broad range of administrative processes
- Able to demonstrate and understanding of a wide range of local hospitals systems/ processes and policies
Experience
Essential: - Have demonstrable experience and knowledge of service improvement systems.
Qualifications
Essential: - RSAII or equivalent
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
14 September 2026
Last checked
14 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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