Clerical Officer

In this role, you may be based in reception, providing a warm and professional welcome in our busy inpatient or outpatient areas, or in an administrative position delivering high-quality clerical support to the care group.

Whichever area you work in, you will play a vital part in ensuring patient information is accurate, complete, and up to date by recording, amending, and inputting data into the Trust's administration systems.

You will be supporting patients by scheduling appointments and managing their queries. Your contribution will be key to maintaining the smooth flow of information that supports excellent patient care.

Please note that this job advert may close early if a large volume of applications is received.

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Education & Qualifications

Essential: - GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience

Desirable: - NVQ Level II in Business Administration / Customer Service / IT

Experience

Essential: - Experience of working within an office environment; - Experience of working in a public facing role

Desirable: - Relevant experience within the NHS

Further training

Desirable: - Previous experience Infoflex / 59R Software; - Previous experience of PAS / Infoflex / SystmOne (area specific software), Connect

Skills and knowledge