Care Navigator

The role will involve working on the front line for the

surgery aiding patients with their healthcare needs.

Main duties include processing prescriptions, scanning

documents onto the system, registering new patients, actioning tasks from

GPs/nurses, processing online consultation forms, appointment

booking/signposting to relevant services and general phone call/front desk

duties answering any patient queries.

Working on our front line care navigation team:

Contact patients, via text or letters

Requesting lab tests

Action tasks from clinicians

Handling patient queries on the phone or in person, booking

patient appointments, signposting

Scanning

Repeat prescription processing

Registering new patients

Processing online consultation forms

Oak Vale Medical Centre has been a long, established GP

practice providing medical care for generations of families for more than 90

years and pride ourselves on being patient-centred. We are committed to the

education of future doctors and have been a training practice for several

decades, with more than 12,500 patients and the list is growing all the time.

All salaried doctors were our registrars and returned as GPs, once they

finished their training.

We have a full compliment of GPs, Nurses, HCA's as well as

junior doctors and in-house Network staff such as, a social prescriber, Pharmacist and

Physiotherapist.

Training is important to us. We have employed apprentices

for more than10 years now and most go on to have permanent positions within the

practice.

We are high achievers for QOF and are part of a successful

Experience