Care Navigator (Dashwood Site)

You will need to be flexible, possess a high standard of customer care, good communication skills and the ability to work in a team as well as on your own initiative.

A good standard of education, experience of working in a GP practice would be an advantage, but training will be provided for an applicant with the appropriate skills.

It is the duty of each team member to

assist in the smooth running of the Practice; however, this role focusses

specifically on reception and administrative duties. It is also the responsibility of each employee

to make sure that whoever comes into contact with the practice, either in

person or via the telephone, receives the highest standard of respect,

courtesy, fairness and professionalism.

Currently, the surgery is open from 08:00

18:30 hours on a Monday to Thursday, and Friday 08.00

20.00. Candidates will be expected to be

flexible in their working hours.

The post holder will not be expected to

work more than their contracted hours per week.

We are a busy and progressive GP practice operating across two sites Dashwood Medical Centre and Northdown Surgery which recently have successfully merged to work as one unified team. Together, we provide high quality primary care services to a combined patient population of approximately 25,000.

Our multidisciplinary team includes a large number of GPs, advanced nurse practitioners, paramedic practitioners, care home team, practice nurses, and healthcare support staff, all working collaboratively to deliver safe, effective, and compassionate care.

We pride ourselves on fostering a supportive, inclusive, and forward thinking working environment, where innovation and professional development are encouraged. Joining our team means becoming part of a dynamic organisation that is committed to continuous improvement and delivering excellent patient care to our local community.

Qualifications

Essential: - GCSE grade A to C in English and Maths

Desirable: - Qualified to NVQ level 2 in Health and Social Care