Care Coordinator - South PCN

The ideal candidate should either be educated to NVQ Level 3 or have equivalent knowledge and experience of office procedures; including a wide range of administrative systems and software, including Excel, Power Point and Word. Previous experience of Primary Care or the NHS would be an advantage, however is not essential.

The successful candidate will need to be flexible in their approach to work as the role will be working primarily across the South Primary Care Network, within various practices in Doncaster to undertake duties including;

Help and support the multi-disciplinary team (MDT) meetings and patient case management

Arranging Weekly Ward Rounds, supporting practices to achieve IIF targets, dealing with referrals, booking and scheduling appointments, and supporting practices with vaccinations.

Support the MDTs to deliver effective and co-ordinated care for vulnerable and frail adults; including those at high risk of hospital admission

Help people manage needs, e.g. answering queries, managing appointments

Assist people to self-manage their health and wellbeing

Support patients to utilise decision aids in preparation for shared decision-making conversations

Further details can be found in the attached job description.

To work closely with teams to help and support the multi-disciplinary team (MDT) meetings and the ongoing patient case management. This will involve linking with GP surgeries and a range of Community Health Services.

To support the MDTs within the Primary Care Network (PCN) to deliver effective, co-ordinated care for vulnerable and frail adults, particularly those at high risk of a hospital emergency admission, emergency department (ED) attendances or out of hours care.

Primary Care Doncaster Ltd is developing a wide range of services to support general practice across the City and is looking at innovative ways to develop its workforce, due to interest by a significant number of GP practices and Networks within the town.

As a PCD employee you will have access to the generous NHS Pension Scheme and 27 annual leave days per year (pro rata for part time).

PCD are an equal opportunities employer.

Qualifications

Essential: - NVQ Level 3 or equivalent level of knowledge in office procedures

Experience

Desirable: - Experience of supporting service improvement; - Previous experience in NHS/Primary Care/Local Authority role

Skills

Desirable: - Experience of using a medical software package e.g. SystmOne and EMIS Web; - Proven track record of effective use of networking and influencing skills