Care Coordinator

Care Coordinator Are you looking for a new opportunity to develop your career? How would you feel working as a Care Coordinator for a friendly company that highly values its staff? As a Care Coordinator, your mission is to deliver high-impact service that ensures the right clinicians are matched to the right people, at the right time. You will be the bridge between care excellence and clinician empowerment.

Please note, to be considered for this position you must hold a UK driving licence. Benefits of a Care Coordinator:

Salary: £25,000-£28,000 per annumHours: 37.5 Hours Per Week Shifts: Mon-Fri from 8am-8pm (after induction), these will either be or 12-8. There is also an expectation to do on call out of hours on evenings and weekends.Location: Weston-Super-MareStaff discounts available for many major retailersStaff discount on gym memberships for gyms, spas, and studios Individual development plans to aid progressionCycle-to-Work scheme4 'wellness' days added to holiday entitlement, plus your birthday off after 1 yearAccess to a 24/7 Employee Assistance ProgrammeWorkplace pension scheme and group income protectionGroup Life Cover and Group Critical Illness CoverHealth cash plan, giving access to health cover and faster treatments for many health issues Responsibilities of a Care Coordinator:

Dealing with all inbound calls and email enquiriesWorking as part of a team to promptly meet the needs of the clientLiaising with multiple departments to find solutions for all client account management mattersUsing your initiative to fulfil and exceed client expectations and deliver excellent customer serviceBuilding and maintaining a relationship with the clients to best support themIdentifying clinicians suitable for work placements and proactively reaching out to them with outbound callsTake ownership of the shift handover process with clarity and accountability.

Skills needed for a Care Coordinator

Exceptional Communication - written, verbal, and interpersonal 2+ years in healthcare or social care sector (preferred)

Strong organisation and time management

Proven problem-solving and critical thinking skills

Resilience under pressure; thrives in fast paced settings

Comfortable with ambiguity and takes initiative

High emotional intelligence and empathetic leadership

Business acumen and understanding of service dynamics

Ability to hold self and others accountable with compassion

If you are interested in this role and have the relevant skills and experience and please apply now! Red Recruitment (Agency)