Care Coordinator/ Executive Assistant
Bretton Park Healthcare
Peterborough, PE3 8DT · PETERBOROUGH, PE1 2UF
Salary
£25,000 to £27,000
Contract
Permanent
Hours
Not specified
Closing date
22 September 2026
19 days left
Job description
Bretton Park Healthcare is looking to recruit an enthusiastic and motivated Care Coordinator / Executive Assistant to join our busy and friendly pract...
This is a dual role combining Care Coordination and Executive Assistant support within the practice.
- Support patients with appointments, enquiries, prescriptions, and access to health and social care services.
- Coordinate care for vulnerable patients and work with clinicians, community services, and healthcare providers.
- Provide administrative support to the senior management team, including diary management, meetings, agendas, and minutes. Manage shared email inboxes, correspondence, reports, and follow up actions from meetings.
Care Coordinator/ Executive Assistant Job Description
Job Title: Care Coordinator/Executive Assistant
Reports To: Senior Management Team
Hours: 37.5 22 hrs Exec Assistant, 15 hrs CC You will have scheduled time for both roles
Salary: 25 27 K
Location: Bretton Park Healthcare
Main Duties and Responsibilities
As a Care Coordinator / Executive Assistant, you will play a key role in supporting the senior management team acting as key point of contact for leadership support, patients and clinicians by:
Reception and Patient Services
- Welcoming patients and visitors in a professional and friendly manner.
- Answering telephone calls and responding to patient enquiries.
- Booking, amending and cancelling appointments.
- Processing online patient requests and enquiries.
- Registering new patients and updating patient records.
- Processing repeat prescription requests in accordance with practice procedures.
- Signposting patients to the most appropriate service or healthcare professional.
Care Coordination
- Supporting patients to navigate health and social care services.
- Assisting patients in managing appointments and accessing appropriate support.
- Liaising with clinicians, community services, care homes and external healthcare providers.
- Supporting vulnerable patients and those with complex health needs.
- Working alongside Social Prescribing Link Workers and other members of the multidisciplinary team.
- Following up patient actions and ensuring continuity of care where appropri
Executive Support
Provide business support as directed by the senior management team (these tasks will vary but include preparing recruitment packs, copying support information
for meetings)
Manage diaries and meetings.
Prepare agendas, supporting documents and minutes.
Draft correspondence and reports.
Monitor the management generic email box daily actioning and forwarding on as required.
Be the practice point of contact for the Bretton and Park generic email boxes.
Monitor actions from minutes of meetings chasing updates when required Keeping the practice action log updated and RAG rated, give update at business meetings.
Bretton Park Healthcare consists of two established GP
practices working together to provide high-quality healthcare services to
almost 22,000 patients across Peterborough.
We are a forward-thinking organisation with a strong
commitment to patient care, staff development, education, and innovation. As a
training and research-active practice, we encourage continuous learning and
offer opportunities for professional development.
Our multidisciplinary team includes GPs, Advanced
Practitioners, Nurses, HCAs, Pharmacists, Social Prescribers, Care Coordinators
and a dedicated Administration Team.
Qualifications
Essential
- Excellent communication and interpersonal skills.
- Strong organisational, administrative, and IT skills.
- Ability to manage diaries, meetings, correspondence, and action tracking.
- Excellent customer service skills with a professional and patient-focused approach.
- Strong attention to detail and ability to maintain confidentiality.
- Ability to work independently and collaboratively within a team.
- Good understanding of GP practice operations and NHS services.
Desirable
- Previous GP practice or healthcare experience.
- Previous reception or customer service experience.
- Knowledge of SystmOne.
- Experience using Microsoft Office applications.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
1 September 2026
Last checked
3 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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