Care Coordinator
Corbridge Medical Group
Stocksfield, NE43 7LL
Salary
Negotiable
Contract
Fixed-Term
Hours
Not specified
Closing date
3 September 2026
3 days left
Job description
We are seeking a motivated and compassionate Care Coordinator to join West Northumberland Primary Care Network (PCN) on a fixed-term 12-month contract...
As a Care Coordinator, you will work closely with patients, carers, GP practices, and healthcare professionals to ensure individuals receive coordinated, person-centred support.
Key responsibilities include
- Coordinating care and support for patients with complex or long-term health needs.
- Supporting patients to access appropriate health, social care, and community services.
- Developing and maintaining personalised care and support plans.
- Managing appointments, referrals, and communication across services.
- Supporting multidisciplinary team (MDT) meetings and care planning activities.
- Contributing to the coordination of cancer care pathways, including supporting patients through screening, referral, and follow-up processes.
- Working collaboratively with Social Prescribing Link Workers, Health and Wellbeing Coaches, and Primary Care colleagues to improve patient outcomes.
- Identifying and supporting patients who may benefit from additional health and wellbeing interventions.
As a Care Coordinator within West Northumberland Primary Care Network, you will play a key role in supporting patients to access appropriate health, care and community services, ensuring they receive coordinated and personalised support tailored to their individual needs.
Working closely with GP practices and members of the multidisciplinary team, you will proactively identify and support patients who may benefit from care coordination. You will act as a central point of contact, helping patients and carers navigate services, manage appointments, access relevant support, and develop personalised care and support plans.
The role involves building strong relationships with patients, healthcare professionals and partner organisations to promote joined-up care and improve patient outcomes. You will contribute to the coordination of multidisciplinary team meetings, support the management of patient caseloads, and ensure that care plans and relevant information are effectively communicated and recorded.
You will also support the delivery of key Primary Care Network priorities, including cancer care coordination and, where required, work associated with Enhanced Health in Care Homes. This may include supporting patients through screening and referral pathways, assisting with follow-up activity, and helping individuals and their families understand and access the support available to them.
The successful candidate will demonstrate excellent communication and organisational skills, be confident working both independently and as part of a team, and have a passion for delivering high-quality, person-centred care. A commitment to reducing health inequalities and supporting people to improve their health and wellbeing is essential.
West Northumberland Primary Care Network is a collaborative partnership of 12 GP practices working together to improve the health and wellbeing of approximately 67,000 patients across West Northumberland.
Our PCN brings together a wide range of healthcare professionals, including GPs, pharmacists, paramedics, care coordinators, social prescribing link workers, health and wellbeing coaches, and nursing teams, to deliver high-quality, patient-centred care closer to home.
We are committed to reducing health inequalities, improving access to services, and supporting our staff to develop and thrive in a collaborative and supportive working environment. As part of our team, you will have the opportunity to make a meaningful difference to local communities while contributing to innovative and integrated ways of working across primary care.
Knowledge and Skills
Essential
- Excellent verbal and written communication skills.
- Ability to build positive relationships with patients, carers, colleagues, and partner organisations.
- Good organisational and time-management skills.
- Ability to work independently while also contributing effectively as part of a multidisciplinary team.
- Competent IT skills, including Microsoft Office applications.
- Understanding of the importance of confidentiality, safeguarding, information governance, and data protection.
- Ability to maintain accurate and timely records.
- Understanding of person-centred care and the importance of supporting individuals to make informed choices about their health and wellbeing.
- Commitment to equality, diversity, inclusion, and reducing health inequalities
Desirable
- Understanding of the NHS, Primary Care Networks, and local health and care services.
- Knowledge of community and voluntary sector services.
- Understanding of personalised care approaches and shared decision-making.
Qualifications
Essential
- Educated to GCSE level (or equivalent), including English and Mathematics.
- Willingness to undertake training and development relevant to the Care Coordinator role.
- Enrolled in, undertaking, or willing to undertake training in line with the Personalised Care Institute Workforce Development Framework for Care Coordinators
Desirable
- Relevant qualification in health, social care, administration, customer service, or a related field.
- Training in motivational interviewing, health coaching, care navigation, or personalised care.
Experience
Essential
- Experience of working in a customer-facing, patient-facing, or public-facing role.
- Experience of providing administrative or coordination support within a team environment.
- Experience of managing competing priorities and organising a varied workload.
- Experience of communicating effectively with a range of individuals and services.
Desirable
- Experience of working within a healthcare, primary care, NHS, social care, voluntary sector, or community-based setting.
- Experience of supporting individuals with long-term health conditions or complex needs.
- Experience of coordinating services, referrals, appointments, or care pathways.
- Experience of data entry, clinical systems, or medical coding.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
17 August 2026
Last checked
19 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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