Care Co-ordinator
The Links Medical Practice
Bromley, BR1 4PX · London, SE9 4JSView on map(opens Google Maps in a new tab)
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
30 November 2026
41 days leftJob description
The Links Medical Practice is a GP Practice that operates from 2 sites in the Borough of Bromley. An excellent opportunity has arisen for a highly mot...
We are looking for a proactive and well-organised Care Coordinator to manage the recall process for patients with long-term health conditions. This role involves ensuring patients are invited for their regular reviews on time and that all elements of their care are completed with the appropriate clinicians. The Care Coordinator will also support accurate and timely patient registrations as part of their responsibilities.
Previous experience in this role is desirable.
We are seeking a proactive and compassionate Care Coordinator to join our team. This role plays a key part in supporting patients with long-term health conditions by coordinating their regular reviews and ensuring all aspects of their care are delivered by the appropriate clinicians. You will also take responsibility for managing accurate and timely patient registrations.
Manage patient recalls for long-term condition reviews, ensuring patients attend regular check-ups and receive complete care from the relevant healthcare professionals.
Support patient registrations, ensuring records are accurate and up to date as part of the onboarding process.
Work with patients, families, and carers to improve understanding of long-term conditions.
Provide a point of contact for patients to help with queries, appointments, and access to high-quality information about their care options.
Coordinate and navigate care across services, ensuring patients receive joined-up support from the right professional at the right time.
Collaborate with GPs and other professionals within the Primary Care Network (PCN) to proactively manage a caseload, including patients with long-term conditions, and refer them appropriately within the team.
This is a rewarding role for someone who is highly organised, empathetic, and passionate about improving the healthcare experience for patients with ongoing needs.
The practice is managed by 4 GP Partners and the Practice Business Manager.
Additional team members are a further 4 GPs, 3 Physicians Associates and 6 members of the nursing team. There are approximately 15 administrative and reception team members. We also actively collaborate with 2 other practices as a Primary Care Network team.
The practice values each other and the skills individuals contribute to the practice both in terms of daily work schedule and the delivering of patient care.
We are also a training practice for medical students and trainee nurses and we offer excellent support and training, the opportunity to gain new skills and knowledge in a friendly learning environment, and an exciting opportunity for someone who is interested in working in a well-established and growing practice.
Qualifications
Essential: - GCSE or equivalent grades A to C in English and Maths
Desirable: - GCSE or equivalent grades A to C in English and Maths
Experience
Essential
- Ability to actively listen, empathise with people and provide personalised support in a non-judgemental way.
- Ability to provide a culturally sensitive service supporting people from all backgrounds and communities, respecting lifestyles and diversity.
- Commitment to reducing health inequalities and proactively working to reach people from diverse communities.
- Ability to support people in a way that inspires trust and confidence, motivating others to reach their potential.
- Ability to communicate effectively, both verbally and in writing, with people, their families, carers, partner agencies and stakeholders.
- Ability to identify risk and assess / manage risk when working with individual.
- Have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person needs is beyond the scope of the care co-ordinator role e.g. when there is a mental health need requiring a qualified practitioner.
- Ability to maintain effective working relationships and to promote collaborative practice with all colleagues.
- Ability to demonstrate personal accountability, emotional resilience and work well under pressure.
- Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines.
- Ability to work flexibly and enthusiastically within a team or on own initiative.
- Knowledge of, and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety.
- Demonstrable commitment to professional and personal development.
- Proficient in MS Office and web -based services.
Desirable: - Experience of working in Primary Care essential.
Qualifications
Essential: - GCSE or equivalent grades A to C in English and Maths
Desirable: - GCSE or equivalent grades A to C in English and Maths
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
5 October 2026
Last checked
7 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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