Care Co-Ordinator
Shelley Manor & Holdenhurst Medical Centre
Bournemouth, BH5 1LX · BOURNEMOUTH, BH8 8DE
Salary
£12.81
Contract
Permanent
Hours
Not specified
Closing date
6 October 2026
31 days left
Job description
Shelley Manor & Holdenhurst Medical Centre is seeking an enthusiastic, highly motivated and organised Care Coordinator who has had previous experience...
Our Care Coordinators provide extra time,
capacity and expertise to support patients in preparing for or in following-up
clinical conversations and other primary care professionals. You will work
closely with the GPs, managers and colleagues within the practice to identify
and manage a cohort of identified patients, making sure that appropriate
support is made available to them, inviting patients for appointments, managing
clinics and ensuring that their needs are addressed. The focus is on the
delivery of a comprehensive model to reflect National clinical pathways, local
priorities, health inequalities and patients at risk.
The job role will require: -
Excellent Communication skills
Task managment
Good analytical skills
Good IT skills including running reports
Project Planning Skills
Ability to work independently
Ability to manage and prioritise own workload
Be able to multi-task numerous initiatives
Demonstrate empathy and compassion to our patients
Shelley Manor & Holdenhurst Road Medical Centre are
looking for Care Co-Ordinator to join the team. We look after 26,000 patients across 2 sites
in East Bournemouth.
We are a
supportive and successful training practice, with a strong ethos of staff
development. You
would be joining a robust team up of 9 partners, 4 Salaried GPs/Retainers,
Trainees, ANPs, Nursing team, Pharmacy team, First contact physios as well as
our management and admin team.
Qualifications
Essential
- GCSE English & Maths.
- Proficient in Word and Excel.
- Experience of working in a primary care setting or secondary care or NHS.
- Experience of working in an administration role.
- Experience of data collection and using tools to measure the impact of services.
- Excellent communication skills (written and oral).
- A clear understanding of child protection policy and procedures and commitment to the safeguarding of children and vulnerable adults.
- Good IT skills.
- Clear, polite telephone manner.
- Minute taking at meetings.
- SystmOne user skills.
- Effective time management (planning and organising).
- Ability to listen, empathize with people and provide person centered support in a non-judgmental way.
- Courteous, respectful and helpful at all times.
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity.
- Commitment to reducing health inequalities and proactively working to reach people from all communities.
- Able to support people in a way that inspires trust and confidence, motivating others to reach their potential
- Ability to use own initiative, discretion and sensitivity.
- Ability to work as a team member and autonomously.
- Good interpersonal skills.
Desirable
- NVQ in Business Administration or Health & Social Care.
- Good knowledge of MS Office and Outlook.
- Flexibility to work outside of core office hours.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
4 September 2026
Last checked
4 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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