Cancer Services Manager

• Work closely with the Deputy Divisional Directors of Operations, Deputy Divisional Director of Nursing, receiving highly complex, sensitive patient and service-related information relating to customer care.
• Work in partnership with Senior Managers, Executive Directors and senior clinicians from all organisations related to cancer services in the network to drive forward the Trust's cancer plan, in line with national strategy.
• Responsible for overseeing and co-ordinating the development of business plans/cases to support the Trust's Cancer Strategy. This will involve working closely with the Lead Cancer Nurse/Operational Manager and providing expertise in transformation/service improvement to ensure all service changes are in line with the Trust's strategy and national guidance.
• Source and triangulate observational findings through analysis of multiple and complex data such as Board papers, CQC reports, quality indicator reports, performance data (published & unpublished), mortality rates, clinical quality indicators, staff surveys and own diagnostic data to ensure achievement of the Trust's Cancer Strategy and NHSI cancer treatment standards. This will include working closely with all staff involved in the cancer services pathways and obtaining expert clinical opinions which may differ to influence and inform decisions

• Performance Management
• Demand and Capacity Management
• Leadership, Engagement and Ownership
• Collection, analysis, and use of data
• Implementation of re-design pathways
• Team working with Trust Cancer Alliance colleagues to deliver excellence in cancer services.
• Responsible for recruitment and retention of staff in cancer services.
• Responsible senior manager for the cancer services team including line management responsibilities such as day to day management, appraisals, disciplinary etc.
• Accountable for the delivery of cancer services within the Trust.
• Accountable for delivery of the oncology eastern sector hub services at MWL
• Responsible for the overall performance of the Cancer Services Team.
• Ensure that all staff involved in cancer services provide adequate communication that is empathetic and reassuring to patients and families especially when the information is complex, sensitive, and highly emotive.
• Motivate, inspire and encourage the cancer services team.
• Attend regular meetings of Lead Cancer Clinicians from specific tumour groups, incorporating GP Cancer Leads
• Oversee the development of a Trust Cancer Strategy and Operational Policy and ensure effective communication of this and all cancer issues across the Trust
• Work closely with the clinical and corporate information departments to ensure all national and local information requirements are met including the establishment and maintenance of regular, robust monitoring and reporting systems, including report writing, delivery of presentations and collation of relevant data and specialised spreadsheets.
• Support the Deputy Divisional Director of Operations and the Trust Lead Cancer Clinician in the commissioning of new services.

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.

Essential

• We are Kind
• We are Open
• We are Inclusive

Essential

• Master's Degree or equivalent professional experience at a senior level in a relevant clinical/specialist area
• Management/leadership qualification or equivalent senior management experience
• Evidence of continuing professional development within the relevant clinical profession
• Current professional registration with an appropriate UK clinical regulatory body

Desirable

• PRINCE 2 or other improvement qualification

Essential

• Experience of project management within healthcare setting
• Extensive professional specialist knowledge in relevant fields gained through post graduate training / qualifications across multiple disciplines e.g. cancer services, service improvement, general management
• Demonstrable experience of involvement in capacity planning, redesign, innovation and change managementXA/I
• Demonstrable experience of business planning and preparation of business cases within the NHS
• Knowledge and understanding of management principles and strategic development and planning healthcare services
• Comprehensive understanding of the national cancer agenda, cancer quality and performance standards, and extensive clinical and/or operational experience of working across complex cancer pathways
• Experience of project management within healthcare setting
• Significant senior clinical/professional leadership experience within a complex healthcare environment
• Demonstrable experience of using clinical expertise to influence service development, pathway redesign, quality improvement and/or transformation.
• Knowledge and experience of clinical governance, patient safety, quality improvement and evidence-based practice, with the ability to translate these into service improvement.

Essential

• Project management skills, including service improvement skills, tools and techniques
• Highly effective communication skills - must be able to articulate highly complex and sensitive issues to a wide range of recipients, both written and verbally in potentially hostile environments
• Excellent presentation skills with the ability to influence large and diverse audiences
• Ability to lead change management / organisational change, pulling people together across systems to deliver common aims and targets and ability to effectively manage challenging situations
• Excellent organisational and time management skills to manage and balance competing priorities. Ability to work under pressure and to tight deadlines
• Able to demonstrate sound financial management skills and understand a business centred approach to healthcare provision
• Frequent requirement for concentration. Work is often unpredictable and requires frequent reprioritisation
• IT skills required to manipulate, analyse and interpret complex information
• Ability to effectively lead a multi-professional team within a complex organisational setting. Demonstrate significant experience of situational leadership, human resource management and people development
• Ability to articulate and communicate a vision with drive, energy and resilience to achieve end results
• Highly self-motivated
• Demonstrable ability to motivate and influence others
• Good communication and interpersonal skills
• Problem solving skills
• Time management skills
• Highly developed negotiating/influencing skills
• Ability to prioritise and deliver to short deadlines
• Ability to develop key relationships with external agencies and organisations
• Political awareness with an ability to work across organisational and professional boundaries
• Excellent clinical, professional and strategic leadership skills, with the ability to provide credible senior clinical leadership across professional and organisational boundaries

Essential

• Ability to travel various hospital locations by own car/ assisted driver