Business Support Officer - IMHT East Staffs
Midlands Partnership NHS Foundation Trust
South Staffordshire, WS13 6EEView on map(opens Google Maps in a new tab)
Salary
£28,392 to £31,157
Contract
Permanent
Hours
Not specified
Closing date
7 October 2026
7 days leftJob description
This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdr...
- To analyse reports and extract data from all report formats for all Key Performance Indicators (Quantity & Quality) and feed this back to Managers in a format that can be used within Services/Teams for planning and supervision purposes.
- The post holder will establish and maintain a business support infrastructure necessary to assist the Mental Health Leads and senior clinicians in meeting the Trusts objectives and targets. This will include the development of systems and processes to monitor performance against the Trust's Key Performance Indicators.
- Required to have the authority/ability to approach individual clinicians and highlight performance issues and request action. To escalate poor performance/compliance as necessary via the Team and Quality Leads with a requirement to further escalate if deemed necessary via the Service Lead.
- To work with Corporate Services to identify areas of under-recording of clinical activity and work within the Services/Teams to improve recording and data quality.
Check out the videos below showcasing why you should grow your career here with us at MPFT:
Why Work for Mental Health Services at MPFT - YouTube or copy and paste into browser to watch https://bit.ly/4buATxw
Development and Progression Within Mental Health Services at MPFT - YouTube or copy and paste into browser to watch https://bit.ly/44KxWXs
We welcome applications from staff who are interested in providing key administrative support to help us provide a fantastic mental health service within South Staffordshire.
Regular hours would be 09:00 to 17:00 hrs Monday to Friday
For further information or an informal chat about the role, please contact the Senior Transformation & Delivery Manager Lizzie Pryde on lizzie.pryde@mpft.nhs.uk
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by:
Supporting your career development and progression.
Generous maternity, paternity, adoption leave
Options for flexible working
Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional annual leave.
Extensive Health and Wellbeing support and resources
If you work in our community teams, we pay for your time travelling between patients.
Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
Salary sacrifice bikes up to £2k
Free car parking at all trust sites
Free flu vaccination every year
Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Qualifications
Essential: - NVQ Level 3 Business Administration (or equivalent level of experience); - OCR/ RSA III or equivalent experience
Desirable: - BTEC Diploma in Business Administration (Level 1)
Experience
Essential
- Significant experience in administration duties.
- Previous experience of setting up office/ administrative systems
- Ability to plan, schedule and organise day to day work
- Experience of analytical processes
Desirable: - Experience in the NHS; - Knowledge/ Experience of Patient Clinical System
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
23 September 2026
Last checked
25 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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