Business Support Assistant
Quay Health Solutions CIC
London, SE16 4BLView on map(opens Google Maps in a new tab)
Salary
Negotiable
Contract
Fixed-Term
Hours
Not specified
Closing date
21 October 2026
1 day leftJob description
The post holder's primary responsibility as Business Support Assistant is to organise diaries, meetings and respond to correspondence as required. The...
- Undertake administrative functions including data entry or analysis to support the provision of information to QHS & NSPCN about key objectives or performance indicators. This includes PCN additional role reimbursement scheme (ARRS) portal, supporting the efficient administration of finance functions
- Support diary management for QHS & PCN staff
- Prepare agendas, and liaising with managers, collate & share relevant supporting information for meetings
- Take minutes, notes & actions for meetings, including the Senior Management Team (SMT) meeting
- Support the Business Manager in the efficient running of external meetings e.g. QHS members meetings
- Support the delivery of comms plans, setting out strategic objectives
- Liaise with practice managers & reception teams in North Southwark to ensure correct contact details are used & information about campaigns is shared
- Support the Business Manager in the preparation of reports & briefings as required
- Support the Business Manager in the creation of Annual Report for both the PCN & Federation
- Support the development of practice-facing dashboards for providing oversight of delivery on contract KPIs
- Ensure a timely response to all emails received within the Finance inbox
- Respond to invoice queries
- Track monthly & quarterly payments and receipts
- Identify any data entry discrepancies
- Maintain finance files
- Escalate any issues to the Business Manager
More duties of the role can be found in the attached job description.
Please see attached the job description and person specification document for the full details of this role.
QHS is a
Community Interest Company (CIC) jointly delivering services that improve
outcomes for over 200,000 registered patients.
13 North Southwark member general practices have come together as a
Primary Care Network (PCN) that provides the building blocks for at scale
service delivery and wider system integration through three
Neighbourhoods. These are the delivery
units for integrated place-based care, bringing together local health and care
organisations (including social care, the voluntary sector and patient groups)
to work collaboratively to deliver more joined-up, patient-centred services.
As part
of the NHS 10-year Plan, QHS has joined with the south Southwark GP Federation,
Improving Health Limited (IHL) to partner with Guys & St. Thomas NHS
Foundation Trust (GSTT) to deliver the Southwark integrator function.
health service integrators have been tasked with establishing the foundations
and building the relationships needed to deliver proactive, integrated and
equitable neighbourhood health services shaped by local communities.
Integrators will provide the vital infrastructure, connections and coordination
needed to turn policy into practice and bring care closer to home.
QHS
holds contracts to deliver a range of primary care services, as well as being
the employer for all PCN staff.
Motivation
Essential: - Willing to undertake training to develop new skills and knowledge
Experience
Essential: - Experience of managing multiple diaries; - Experience of working with multiple stakeholders
Desirable: - Experience of an NHS environment; - Experience of working in an administrative role
Skills, abilities and knowledge required
Essential
- Excellent written and oral communication skills
- Able to work as part of a team and autonomously
- Excellent interpersonal skills
- High level of accuracy and attention to detail
- Able to work within protocols and procedures
- Excellent planning skills
Desirable: - Supporting and training others on business processes
IT Skills
Essential: - IT proficiency including Microsoft Teams, Excel, Powerpoint and Wod; - Experience of Outlook diary management
Desirable: - Experience of NHS Mail diary management; - Understanding of EMIS
Qualifications
Essential: - Good standard of general education at A-level or equivalent
Desirable: - Higher education qualification
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
15 October 2026
Last checked
19 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
Similar roles
Explore related