Business Support Administrator
The Colliery Practice
Cannock, WS11 1DJView on map(opens Google Maps in a new tab)
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
1 November 2026
11 days leftJob description
Full time position. Although the closing date is 01.11.26 it will be closed sooner if a suitable applicant is offered the position in the meantime. We...
The role is varied and includes duties that support all teams in the practice.
As part of the team of Administrators you will support the processing of lab results, be responsible for the day-to-day processing of medical reports and lead the operation of Chronic Management recall system. You will also be responsible for dealing with new registrations and summarising medical records.
The role will also involve the support of IT services withing the practice along with helping to install new systems and processes. This includes configuring new starters and providing an IT induction to new team members.
Carry out daily processing of the lab results received into the practice workflow following a clinical protocol.
Lead on the processing of all medical reports according to the policies and timescales for completion.
To assist with the operation of the chronic disease recall system.
To assist with clinical audits and recall systems.
Ensure that IT upgrades are performed across the practice, supporting other teams when required.
Provide support to all teams with IT related input.
Maintain the practice asset register, including accurate record keeping of decommissioned equipment.
Working with the management team to support the implementation of new procedures and review of existing procedures.
Managing new patient records, summarising and coding.
To assist management team with Health and Safety checks etc.
To assist management team with all general administrative day to day tasks.
The Colliery practice is a large practice with 14000 patients over two sites. We are part of Cannock Primary care Network. We have a large integrated team of District Nurses, Health Visitors, Physio's and Counsellors.
Qualifications
Essential: - Maths and English grade c or above.; - Competent user of IT systems
Qualities
Essential
- Ability to relate well to others, patients and carers, staff, managers and other professionals
- Be flexible and able to adapt in allocation of work at short notice
- Able to work as part of a team
- Ability to work under pressure in a busy environment and able to multi-task.
Motivation
Essential: - Ability to work unsupervised and as part of a team; - Willingness to undertake appropriate training
Experience
Essential
- Excellent communication skills
- Able to manage work load and time
- Experience of dealing with the public and with sensitive and confidential information
- Competent user of IT systems and software programmes such as outlook, work, excel and powerpoint
Desirable: - Previous experience of working in a similar role in a GP practice; - experience of using EMIS, docman and iGPR
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
20 October 2026
Last checked
21 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
Similar roles
Explore related