Business and Transformation Manager

• Support services by taking lead responsibility for coordinating all operational aspects of business and service development and for the strategic planning of all aspects of the business agenda. This includes Chairing meetings and reporting on progress.
• Take a lead role in the identification and delivery of service improvement, transformation and service redesign opportunities and escalating these for approval.
• Lead a programme of Business & Transformation priorities, utilising project/ programme management principles, supporting and directing project leads including both the business & transformation team and wider clinical/ operational staff
• Be expected to develop a clear understanding of all aspects of service delivery working alongside clinical colleagues, patient, carers and local communities.
• Assist the CNWL MK Senior Management Team and Head of Contracts, Partnerships and Business Development in redesigning services to identify cost efficiencies and possible savings. Lead local Cost Improvement work supporting better productivity and value in service delivery
• Have strong financial acumen, with experience managing programme budgets and supporting services to improve financial performance
• Lead and coordinate the delivery of service improvement programmes in line with requirements of 10-year plan. Link to Trust priorities including reducing health inequalities in MK and further development of the Patient and Carer Race Equality Framework
• Support digital innovation and the digitisation of services to improve efficiency and clinical safety. Advise on use of AI where it will improve patient experience and productivity of pathways.
• Write business cases and bids to request funding for new developments.
• Compile reports to show progress on projects across the portfolio

Essential

• Degree or equivalent experience
• Specialist qualification in project management
• Evidence of ongoing continuous professional development

Desirable

• Leadership/management qualification
• Technical qualifications or equivalent practical experience specific to the role i.e. Lean/Improvement Tools/Change Management/ Contract Management

Essential

• Experience of project management from initial design to completion
• Experienced leader, able to lead teams of staff in complex or challenging change processes
• Evidence of presenting complex information to professionals and other at different levels
• Experience of working across whole health communities

Essential

• Highly self-motivated. Sets themselves and helps others to set ambitious goals.
• Strong organisational and planning skills. Able to manage complex change programmes. Able to deliver agreed objective within an agreed timeframe.
• Able to manage and relate complex and highly sensitive information to all levels of staff within the organisation
• Flexible approach ensuring achievement of objectives within constantly changing and complex situations and environments
• Able to manage complex data or situations, analyse, interpret and identify trends and variances
• Evidence of financial/budgetary management and monitoring skills
• Excellent negotiator who uses a variety of methods to gain support for ideas, strategies and values

Essential

• An understanding of NHS policy and the challenges facing the National and Local Health Economy
• Advanced IT skills in the use of Word, Excel, Powerpoint, Internet and Project Management Software