Business Administration Apprenticeship
Gloucestershire Hospitals NHS Foundation Trust
Cheltenham, GL53 7AN
Salary
£15,600
Contract
Apprenticeship
Hours
Not specified
Closing date
14 September 2026
9 days left
Job description
An exciting opportunity will be available for an Apprentice Business Administrator in Oncology. The Apprentice will support the work of the Gloucester...
To undertake training as required and agreed with the mentor, supervisor and external assessor, and complete competencies relevant to the work area / department.
To support and gain experience within the following admin duties:
- Reception duties include meeting and greeting patients with a warm and welcoming attitude
- Registering new patients
- Data entry tasks
- Pulling and filing clinic notes
- Archiving hospital notes
- Taking / making telephone calls which will include dialogue with hospital colleagues and patients
- Accurate message taking and delivery to relevant personnel
- Prepping of on-line patient records
- Collecting and prepping of patient case-notes as required
- Producing clinic lists for clinicians
- Scanning of documents and on-line filing
- Processing incoming and outgoing correspondence
- Training in reception desk duties
- Audio typing of dictated letters and processing of actions within dictations
- Processing of voice recognition software for the purpose of clinic letters
- Taking minutes of meetings and distributing accordingly
- Archiving of health records and documents
- Attending and participating in team meetings
- Daily use of the in-house computer programmes
The Apprentice will also be expected to undertake any appropriate duties or tasks commensurate with the role, as required by the supervisor or manager.
Key Result Areas
To attend all mandatory components of the Apprenticeship Framework including:
- Corporate induction
- GHNHSFT mandatory training
- Department based vocational assessments
- Progress review meetings
To undertake training as required and agreed with the mentor, supervisor and external assessor and complete competencies relevant to the work area / department
To support the admin duties listed within the advert and on the Job Description, on both hospital sites as and where required:
The successful candidate will be expected to
Provide and receive complex and sensitive information. and follow policies established for their own role and roles within their team with the ability to create their own procedures and the ability to comment / implement and propose changes to practices.
Demonstrate own activities / training to new or less experienced employees.
Provide expertise in managing all the administrative functions needed to perform the role.
Communications and Working Relationships
- Patients, relatives and carers
- Oncology Consultants and their teams
- Nursing staff
- MDT Co-ordinators
- Pathology
- Radiology
- Management staff including Secretary Supervisor and General Management team
- Medical Secretaries
- Support staff, e.g. interpreters, domestic staff
- Reception colleagues
- IT staff
- GP practice personnel
- Volunteers
- Apprenticeships and Careers Team
- Training Provider
We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region.
By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals. As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.
Qualifications
Essential
- Educated to GCSE grade D (3) or above (or equivalent) in literacy and numeracy
Experience
Essential
- Good communication skills both written and verbal
- Ability to answer and make phone calls professionally
Desirable
- Office or customer facing skills / experience
Knowledge & Skills
Essential
- An enthusiasm to actively contribute to the Oncology Department activity
- Ability to work under instruction, quickly and accurately
- Ability to work flexibly
- Ability to prioritise and deal with queries simultaneously
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
3 September 2026
Last checked
5 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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