Bowel Cancer Screening Programme Clerk
Milton Keynes University Hospital NHS Foundation Trust
Milton Keynes, MK6 5LDView on map(opens Google Maps in a new tab)
Salary
£25,272
Contract
Permanent
Hours
Not specified
Closing date
1 October 2026
1 day leftJob description
Bowel Cancer Screening Programme Clerk Department: Bowel Cancer Screening Band 2, £25,272 per annum Hours: 37.5 per week, all MKUH roles will be consi...
The post holder will be accountable for providing an administrative service to support the effective delivery of the programme across Milton Keynes and Buckinghamshire.
"NHS Staff Survey 2024" They feel supported in their employers making reasonable adjustments to help them carry out their work, rating an 82.9%
- Process incoming post, escalating any actions to the relevant team members.
- Process and print letters generated by the Bowel Cancer Screening System (BCSS), and send these to patients, carers, GP practices, and other NHS organisations as required.
- Create and send individual letters to patients, for example in cases of non-attendance or lost contact.
- To prepare bowel preparation packs and appointment letters for patients as bookings come in.
- To arrange and facilitate postage or collection taking into account factors including time until appointment and any additional instructions.
- Assist in maintaining the colonoscopy e-diary.
- Assist clinical staff with queries on admin matters, resolving issues such as double bookings.
- To update and maintain patient notes, ensuring all patient data is recorded accurately and to the required level of detail.
- To provide secretarial support to the BCSP team, word processing, filling, photocopying and composing letters/documents.
Please refer to the Job Description for further details
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre. We have just opened the Oak Wards - a new ward block featuring two 24-bed wards.
Further investment is underway, including the recently approved Women and Children's Centre, set to open by 2030.
Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -
For further information about Milton Keynes please visit - Visit Milton Keynes
Qualifications and knowledge
Essential: - Educated to GCSE level or equivalent.; - High standard of written English.; - Knowledge of the Bowel Cancer Screening Programme
Desirable: - Knowledge of hospital databases (CareFlow/eCare/HICCS)
Experience
Essential: - Customer service experience; - Experience using a wide range of Microsoft Office products, including Excel, Word, Teams and Outlook
Desirable: - Previous admin/clerical/secretarial experience; - Experience working in a healthcare setting
Skills
Essential
- Excellent interpersonal skills.
- Excellent verbal and written skills.
- Ability to prioritise own workload, work to tight timescales and deal with interruptions.
- Ability to demonstrate initiative.
- Demonstrate the ability to support BCSP Programme Manager and Lead SSP.
- Demonstrate a positive approach towards change.
- Evidence of strong teamwork.
- Approachable and courteous manner.
- Attention to detail
- Punctual and reliable
Personal and people development
Essential: - Flexibility/ adaptability to be able to work according to the needs of the service.; - Attend training as necessary to the role.
Communication
Essential: - Excellent communication skills, both written and oral.; - Ability to deal with (potentially) distressed patients in a sympathetic, understanding manner.
Specific requirements
Essential
- Able to perform the duties of the post with reasonable aids and adaptations
- Ability to spend prolonged periods using a computer.
- Travel between sites (on occasion).
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
24 September 2026
Last checked
28 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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