Booking Clerk - Outpatients Call Centre
Mid and South Essex NHS Foundation Trust
Basildon, SS14 1DL
Salary
£25,760
Contract
Permanent
Hours
Not specified
Closing date
6 September 2026
6 days left
Job description
Are you passionate about making a real difference in people's lives? Do you thrive in dynamic environments where your ideas and contributions are valu...
As part of the central booking team, you will be responsible for booking both new and follow up appointments across Basildon, Broomfield and Southend.
Impact Lives: Each day your work will directly impact patients' access to health services, making a tangible difference in their lives.
Impact Lives: Each day your work will directly impact patients' access to health services, making a tangible difference in their lives.
Career Progression: With ongoing changes and growth, there are ample opportunities for you to advance your career and develop new skills.
Agile Work Environment: One day you could be talking to patients, the next you might be booking appointments or even helping us develop technology to improve patient care.
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust
Essential
Essential
- GCSE Maths and English or NVQ level 2 clerical or equivalent experience
Experience
Essential
- Demonstrable experience in customer / patient focused role
- Experience of working in a busy, pressurised customer focused environment
Desirable
- NHS experience
- Experience in use of PAS Careflow and the electronic Referral Service
Skills
Essential
- Computer literate - able to use Microsoft Packages effectively
- Good written communication skills demonstrated through application form
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
21 August 2026
Last checked
23 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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