Bereavement Services Coordinator
North London Hospice
Winchmore Hill, N21 3AYView on map(opens Google Maps in a new tab)
Salary
£32,122
Contract
Permanent
Hours
Not specified
Closing date
22 October 2026
2 days leftJob description
We are seeking a compassionate and organised Bereavement Coordinator to join North London Hospice's Bereavement Service. Working closely with the Bere...
The Bereavement Coordinator will support the day-to-day delivery of the Bereavement Service across Barnet, Enfield and Haringey. Responsibilities include coordinating referrals and appointments, maintaining service user records, undertaking routine follow-up, providing practical support and signposting, and assisting with the organisation of one-to-one and group bereavement support. The post holder will liaise with volunteers, support aspects of volunteer recruitment and induction, contribute to service development and activity reporting, and help ensure safeguarding concerns and risks are recognised and escalated appropriately. The role requires close collaboration with colleagues across the Hospice and external agencies to provide a responsive and compassionate service.
Coordinate referrals, appointments and administrative processes within the Bereavement Service.
Provide practical support, information and signposting to bereaved relatives, carers and families.
Maintain accurate service user records and activity data.
Support the planning and delivery of bereavement groups and one-to-one services.
Liaise with and support bereavement volunteers, including recruitment, induction and ongoing communication.
Recognise and escalate safeguarding concerns, risks and complex support needs appropriately.
Work collaboratively with Hospice colleagues and external agencies to support service users.
Contribute to service development, training activities and continuous improvement initiatives.
The Bereavement Coordinator will support the day-to-day delivery of the Bereavement Service across Barnet, Enfield and Haringey. Responsibilities include coordinating referrals and appointments, maintaining service user records, undertaking routine follow-up, providing practical support and signposting, and assisting with the organisation of one-to-one and group bereavement support. The post holder will liaise with volunteers, support aspects of volunteer recruitment and induction, contribute to service development and activity reporting, and help ensure safeguarding concerns and risks are recognised and escalated appropriately. The role requires close collaboration with colleagues across the Hospice and external agencies to provide a responsive and compassionate service.
Qualifications
Essential: - Counselling qualification
Desirable: - NVQ in Social Care or equivalent
Experience
Essential
- Experience working in health, social care, bereavement support, counselling support, customer service or a related people-facing service
- Experience of providing sensitive coordination, administrative or practical support to people using a service
- Experience of working within a multidisciplinary team
- Knowledge of local and national bereavement, voluntary and community support networks, or willingness to develop this knowledge
Desirable
- Experience working with, supporting, coordinating or supervising volunteers
- Experience supporting people through bereavement, grief, loss or emotionally difficult circumstances
- Experience of managing volunteers and coordinating groups or group-based support activities
Additional Criteria
Essential
- Strong interpersonal and communication skills
- Strong organisational and time management skills
- Ability to work effectively both independently and as part of a multidisciplinary team
- Good IT skills, including Microsoft Office applications
- Compassionate, approachable and understanding of the needs of bereaved relatives, carers and families
- Commitment to ongoing professional learning and development
Desirable: - Flexible approach to work and responsibilities
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
8 October 2026
Last checked
8 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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