NHSCloses in 1 day

Bank level 6 Single Point of Access Clinician

Birmingham Community Healthcare NHS FT

Birmingham, B7 4BNView on map(opens Google Maps in a new tab)

Salary

£21.97

Contract

Bank

Hours

Not specified

Closing date

20 October 2026

1 day left

Job description

An exciting opportunity has arisen for a Bank Band 6 Single Point of Access Clinician to join the Single Point of Access service at Priestley Wharf. T...

  • Undertake complex clinical triage and assessment using a range of consultation methods.
  • Take effective clinical histories, identify red flags and escalate concerns promptly.
  • Use clinical judgement and evidence-based triage tools to determine the most appropriate care pathway.
  • Initiate investigations, interpret diagnostic results and plan, manage and evaluate care where appropriate, with support from senior clinicians.
  • Make referrals for medical assessment and diagnostic procedures within agreed pathways.
  • Signpost and refer patients to appropriate health and social care services to reduce unnecessary A&E attendances and hospital admissions.
  • Support safe discharge into community settings.
  • Communicate complex and sensitive information clearly and compassionately to patients, carers, families and professionals.
  • Maintain accurate, complete and contemporaneous clinical records.
  • Contribute to safeguarding, infection prevention, clinical governance, audit and service improvement.
  • Deputise for the Band 7 Practitioner and support the day-to-day organisation of service delivery when required.

  • Delivering safe, evidence-based clinical assessment and triage.
  • Recognising deterioration, clinical risk and red-flag symptoms and taking appropriate action.
  • Balancing patient safety, clinical guidance and individual patient preferences.
  • Working collaboratively with patients and their families to promote independence and develop appropriate care plans.
  • Coordinating referrals and access to community, medical and diagnostic services.
  • Communicating effectively with internal and external stakeholders and ensuring clinical information is shared promptly and securely.
  • Managing anxious or distressed callers with compassion, active listening and clear, jargon-free communication.
  • Safeguarding children and adults at risk and reporting concerns immediately.
  • Maintaining confidentiality and complying with information governance and data protection requirements.
  • Recording clinical assessments, decisions and care accurately and entering activity data within agreed timescales.
  • Undertaking direct patient care within the postholders scope of practice.
  • Rotating into clinical teams periodically to maintain current knowledge of community services and face-to-face clinical practice.
  • Participating in clinical supervision, reflective practice, audits, surveys, quality initiatives and the development of clinical guidelines.
  • Supporting improvements to clinical practice, policies and service processes.
  • Providing cover for colleagues and deputising for the Band 7 Practitioner when required.
  • Supporting colleagues through professional advice, coaching, mentoring and appropriate training.
  • Reporting incidents and concerns relating to patient care, health and safety or service delivery.
  • Completing mandatory training and maintaining professional registration and competence.
  • Using equipment and Trust resources safely, responsibly and sustainably.
  • Working flexibly across Trust sites, weekends and bank holidays as required by the service rota.

BCHC provide high quality community and specialist services within Birmingham and the West Midlands. We deliver over 100 clinical services, out in people's homes and in over 200 healthcare settings for adults, children, people with learning disabilities, those with rehabilitation needs and also dental services. One of our key objectives is to be 'a great place to work' enabling everyone within the organisation to be the best that they can be.

  • Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.
  • Also ensure all sections of the application form are completed fully; particularly that you provide full details of all referees including business email address, telephone contact details and postal address.

Qualifications / Training

Essential: - Qualifications / Training

Experience

Essential: - Experience

Other job requirements/Skills

Essential: - Other job requirements/Skills

Essential

Essential: - Without justifiable acknowledgement, no gaps in employment and/or no period of time not in healthcare over 18 months; - Driving Licence and Access to Vehicle

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

NHS Jobs

First seen

6 October 2026

Last checked

8 October 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

BCH
Birmingham Community Healthcare NHS FT

NHS organisation

This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.

We would like to set one optional cookie that recognises your browser when you come back, so we can tell returning visitors from new ones. It stays off unless you say yes, and you can change your mind at any time. Cookies that keep you signed in are always on. Read our cookie policy