Band 5 Office Manager CDG5

You will play a key role in the operational management of a large administrative and secretarial workforce within CDG 5 including teams in medical specialties - Respiratory, Cardiology, General Medicine, Diabetes & Endocrinology and in Surgical Specialities - Gastroenterology & Endoscopy and Colorectal & General Surgery.

You will lead administrative teams overseeing recruitment, induction, training, appraisal, attendance management & staff development. We are seeking a compassionate and approachable leader who is committed to staff wellbeing, development and creating a positive, inclusive working environment.

This is a busy, varied and rewarding role that would suit an experienced administrator & people manager who thrives in a fast-paced environment, enjoys leading large teams, and is passionate about delivering excellent services.

Responsibilities include coordinating workloads, rotas & annual leave, ensuring services are appropriately resourced and performance standards are achieved. You will monitor activity, support workforce planning, analyse performance information and contribute to service improvement.

You need excellent organisational & communication skills. You will lead team meetings, support staff engagement activities and work closely with operational, nursing & medical colleagues to support service delivery and resolve issues.

You will manage complex enquiries professionally, ensuring compliance with policies, information governance requirements & data protection legislation.

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Qualifications

Essential: - *Degree in Business Administration or relevant subject or equivalent experience and training

Experience

Desirable: - *Experience of using UHB IT systems; - *Experience of working in healthcare; - *Experience of performance management, managing staff sickness

Additional Criteria