Band 4 Housekeeping / Domestic Team Leader
Birmingham Community Healthcare NHS FT
Birmingham, B13 8JLView on map(opens Google Maps in a new tab)
Salary
£28,392 to £31,157
Contract
Permanent
Hours
Not specified
Closing date
22 October 2026
3 days leftJob description
- **This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested*** Jo...
You will play a key role within the housekeeping and domestic services team. You will support the Housekeeping Manager in the effective coordination of services, helping to ensure that cleaning schedules, patient meal service requirements, safe staffing levels and quality standards are maintained across the sites.
You will provide visible, hands-on leadership to domestic and housekeeping staff, supporting daily operational priorities, responding to service issues and helping the team deliver a responsive patient-focused service seven days per week. In the absence of the Housekeeping Manager, you will deputise as required, escalating risks and issues appropriately while maintaining service continuity.
Supervising, supporting and motivating domestic and housekeeping staff to deliver safe, effective and high-quality services.
Supporting compliance with NHS Cleanliness Standards, infection prevention requirements, food service standards and local operating procedures.
Coordinating daily work allocations, rotas, cleaning schedules and service priorities to maintain business continuity.
Undertaking quality checks, supporting audit activity and helping to address areas for improvement in cleanliness and patient meal service delivery.
Deputising for the Housekeeping Manager when required, including supporting staff queries, resolving day-to-day issues and escalating concerns appropriately.
- To provide line management for the Housekeeping Supervisors and their teams.
- To undertake return to work meetings, sickness reviews, PDRs and 1:1 appraisal within the housekeeping and domestic services in line with Trust Policies, ensuring the Healthroster and ESR are updated accurately and in a timely manner.
- To promote a safe working environment within Housekeeping, ensuring the safe use and storage of all equipment, materials, and chemicals.
- To organise the working rota for the housekeeping supervisory team on Health Roster.
- To ensure that all the housekeeping / domestic teams are trained in food safety, allergens, special diets, textured modified meals, nutrition and hydration.
- To undertake food service audits to check that HACCP (hazard analysis critical control point) documentation has been completed in line with Trust Policy and Legislation and to take corrective action for non-compliance.
- To provide assurance and governance around audits of all clinical and non-clinical areas.
- Liaise with clinical and non-clinical teams regarding the standard of cleanliness of their areas.
- To ensure a daily hand over is conducted with any presenting issues being escalated to the housekeeping manager.
- Ensure close liaison with multidisciplinary teams to ensure the seamless delivery of facilities services.
- Oversee technical cleaning audits and rectifications to ensure any failures are rectified in a timely manner.
- Responsibility for overseeing spot checks on how the teams clean, cleanliness of the environment including cleaning cupboards and equipment.
Be Part of Our Team...
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
Qualifications/ Training
Essential
- Educated to GCSE or equivalent
- ILM Level 3 or equivalent leadership qualification
- NVQ Level 2 in British Institute of Cleaning in Domestic Services or equivalent
- Evidence of Continuous Professional Development
Experience
Essential: - Experience of leadership and managing a team
Desirable: - Relevant experience of using Microsoft Programmes
Skills/Knowledge
Essential
- Significant knowledge of Food Safety/Food Service including temperature control Hazard Analysis Critical Control Points HACCP
- Significant experience of Health & Safety, including COSHH and Safe Systems of Cleaning
Personal Qualities
Essential: - Ability to be proactive and think dynamically
Desirable: - Flexible approach with the ability to work independently; - Ability to manage conflict and contentious situations where negotiation skills may be necessary
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
8 October 2026
Last checked
8 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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