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Band 3 Ward Administrator

Royal Free London NHS Foundation Trust

Barnet, EN5 3DJView on map(opens Google Maps in a new tab)

Salary

£30,630 to £32,346

Contract

Permanent

Hours

Not specified

Closing date

20 October 2026

1 day left

Job description

Barnet Hospital 37.5 Hours per week (7.5-hour shifts, Monday to Friday - you may be required to work some weekends/Bank Holiday - working within a rot...

To provide a front of house reception service for patients and relatives arriving on the ward/unit, welcoming all visitors and directing as appropriate.

Answering telephones, ensuring the bed boards are up to date, transport bookings, to provide weekly and monthly ward activity figures, to provide a confidential and high standard general administrative support to the ward/unit, to ensure that all patient admissions, discharges and attendances are recorded accurately on Cerner or the relevant electronic system in real time, to sort out incoming/outgoing post and distribute or act as necessary and any other ward administrative responsibilities.

Please see Job Description and Personal Specification for details of the role and requirements of the postholder.

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.

For more information please follow link https://www.royalfreelondonjobs.co.uk/

Education & Professional Qualifications

Essential: - Educated to GCSE standard; - Educated to NVQ Level 3 or equivalent experience

Essential Criteria

Essential: - Demonstrable ability to meet the Trust Values

Experience

Essential

  • Previous work experience in a healthcare setting
  • Experience of working in a public/patient facing role
  • Experience in the use of databases
  • Experience of using Microsoft office packages i.e. excel, word

Desirable: - Experience of working with Cerner, or similar electronic Patient Administration Systems

Skills and Aptitudes

Essential

  • Clear and concise verbal and written communication skills
  • Ability to use initiative and problem solve, in a busy clinical environment
  • Typing and data entry skills
  • Good level of computer literacy skills in Microsoft Word, Excel and databases
  • Flexible and adaptable to the changing needs of the service
  • Time management and organisational skills
  • Sympathetic attitude to patients and relatives, who may be extremely distressed or anxious
  • Understanding the need for professional confidentiality
  • Ability to establish and maintain effective relationships
  • Ability to communicate effectively and engage in detailed discussion with all level of staff

Personal Qualities and Attributes

Essential

  • Good communication & interpersonal skills
  • The ability to manage conflict and identify where escalation to senior staff is necessary
  • Responsive to and an ability to work in a changing and demanding environment

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

NHS Jobs

First seen

7 October 2026

Last checked

8 October 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

RFL
Royal Free London NHS Foundation Trust

NHS organisation

This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.

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