Band 3 Outpatients Front of House Receptionist
Royal Free London NHS Foundation Trust
London, NW3 2QG
Salary
£31,554 to £33,270
Contract
Fixed-Term
Hours
Not specified
Closing date
9 September 2026
9 days left
Job description
We are looking for a dynamic and resilient Outpatients Front of House Receptionist to support the delivery of the Outpatients Front of House departmen...
- To provide a courteous reception service to patients and clinicians in line with office procedures, contributing to the overall efficient and effective running of designated out-patient clinics
- To work closely with nursing and medical staff to ensure that any issues in clinic are raised immediately to maintain an excellent level of service to patients.
- The post-holder will work as part of the Outpatients team, ensuring an efficient, high quality and timely service is provided. This includes providing a welcoming and professional service to patients when manning the clinic reception(s).
- To manage the booking of designated follow-up clinics and ensure these are booked efficiently and that any booking issues are raised immediately with medical staff to ensure patient care is not compromised.
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
For more information please follow link https://www.royalfreelondonjobs.co.uk/
Education and professional qualifications
Essential
- Good general education, including GCSE English grade "C" or above, or equivalent
Royal Free shared commitments
Essential
- Demonstrable ability to meet the Trust shared commitments.
Skills and aptitudes
Essential
- Excellent customer care skills, including ability to use judgement, tact & diplomacy
- A high degree of accuracy and attention to detail
- Experience of prioritising own workload in a highly pressured working environment
- Knowledge of patient confidentiality and the Data Protection Act
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
26 August 2026
Last checked
26 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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