Band 3- Health Care Support Worker - Islington UCR

Achieve competencies in the clinical skills and knowledge areas, for example:

Blood pressure monitoring

Blood sugar monitoring

Venepuncture

Administration of oral medication.

Simple sterile dressings

Best infection control practice

Manual handling and safe patient transfers

Pressure area care

Nutrition and hydration support

Continence care and support

Measuring and recording vital signs including NEWS2 observations

Safe use of rehabilitation equipment including mobility and toileting aids

Demonstrate a high standard of care according to Whittington Health and national quality assurance frameworks.

Always adhere to Whittington Health policies and procedures.

Organise own workload and establish priorities in collaboration with nurse in charge or lead therapist.

Always portray a positive image of the Urgent Community Response service.

Be able to work unsupervised.

Keep up to date and accurate patient records and electronic records.

Regularly participate in team meetings.

Liaise effectively with members of the wider multidisciplinary team within the scope of the Health Care Support Worker role, reporting back to the nurse in charge /therapy lead as appropriate.

Participate in the orientation of new staff.

Regularly participate in one-to-one meetings, objective- setting and clinical appraisal with line manager in line with the KSF framework.

Maintain an up-to-date portfolio.

Regularly participate in Clinical Supervision.

Be willing to expand nursing and therapy knowledge/skills by undertaking further training and helping to teach others where appropriate.

Be able to use Word documents, email and Internet and have a willingness to further develop computer skills.

Submit statistical information as required.

Participate in clinical audit in order to promote the development of patient centred care.

Assist and support team managers and administration staff in the management of office systems.

Participate with senior nurses and therapists in the re-development of the role as required by the service.

Undertake other duties within reasonable capacity and capability as required by the Team Managers and Service Manager

Equal opportunities

Our latest policy known as "Promoting Equality, Diversity and Human Rights" outlines the Trust's commitment to ensuring that no job applicant or employee receives less than favourable treatment on grounds of sex, marital and civil partnership status, gender reassignment, pregnancy and maternity, race, colour, creed, religion or belief, physical disability, mental health, learning difficulty, age or sexual orientation and is not placed at a disadvantage by conditions or requirements that cannot be shown to be justifiable.

For more information about our policy and commitment to equality, click:

Workforce Equality, Diversity and Inclusion Policy (accessed June 2026)

Qualifications

Skills

Knowledge