Audio Typist/Admin Support

Main duties may include filing results, retrieving/distributing case note files from all areas of the Trust, tracing hospital records using the hospital information system, typing correspondence using Microsoft Word in addition to providing audio typing duties to support all medical secretaries within a department who support the Consultants' workload when needed, collecting post and any other duties specified by the admin manager and team leader.

The post holder will work under the direction of senior staff to deliver administrative support within a department, ensuring key performance indicators (KPIs) are met. Working within, and adhering to, the Trust standards of practice, and Trust policies and procedures.

Communicating effectively and working collaboratively with clinical colleagues and external agencies to ensure the delivery of a professional and coordinated service.

Other duties will be incorporated and subject to the ever-changing needs of providing a specialised patient service.

Training on the hospital systems used will be provided.

1. Leadership and Professional Responsibilities

1.1 Maintain professionalism in accordance with Code of Professional Conduct and relevant standards of practice.

1.2 Participate in appraisal.

2.1 Report any incidents using the safeguard IT system.

2.2 Have knowledge of risk assessments within the workplace and inform senior staff of any identified risks to children and young people, staff or others.

2.3 Complete all statutory and mandatory training as stipulated by the organisation.

3. Organisational Responsibilities

3.1 Use electronic systems where available.

3.2 Work with senior staff to ensure Trust wide and Divisional objectives are met.

4.1 To retrieve & deliver patients case notes from the hospitals filing departments, or other parts of the hospital when required in order to support the team demands.

4.2 Use electronic systems to record information, type letters, book appointments etc.

4.3 Order stationery for the team and distribute as required.

4.4 To provide audio typing duties to support the medical secretaries in a timely manner in order to meet the required timescales set by the management team.

4.5 Develop a working knowledge of digital dictation systems or any future systems used within the Trust.

4.6 Work with the secretaries to identify any urgent work that will be required to be typed and complete this in a timely fashion.

4.7 You will be responsible for your actions and omissions in terms of health and safety and agree to attend all mandatory training and adhere to the guidelines at all times.

4.8 Contribute to audits, patient feedback and activity data as requested by senior staff.

5.1 Liaise with Consultants and secretaries as required.

The above list of duties and responsibilities is not intended to be fully comprehensive and may be amended to take account of changing circumstances or requirements following consultation with the post holder.

Where necessary relevant training in the operation of new or unfamiliar equipment, software or procedures will be provided or arranged.

Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.

As one of the United Kingdom's largest coastal resort, Blackpool has plenty to offer its residents -it's not just a good place to work; it's a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.

Qualifications

Essential: - 3 GCSE's including English or equivalent; - ECDL or IT qualification

Desirable: - Health Service Background; - Business Administration Level 2 or equivalent

Experience and Skills

Desirable: - Advanced audio typing skills; - Knowledge of Medical Terminology

Attitude