ATR Tracker

The post holder will be responsible for tracking patient activity in relation to outpatient test from request through to clinical review and outcome, identifying potential delays, and working collaboratively with clinical, operational, and administrative teams to ensure patients receive timely care.

Using a range of systems and electronic records, the ATR Tracker will maintain accurate and up-to-date patient records, monitor pathway performance, and support clinical review of all results. The role requires excellent organisational and communication skills, with the ability to identify risks to performance and take appropriate action to prevent breaches and delays.

The post holder will liaise with clinicians, service managers, booking teams, and diagnostic departments regarding test dates and reports. They will be responsible for producing reports, maintaining databases and spreadsheets, monitoring data quality, and escalating concerns where delays may impact on patient outcomes.

The ATR Tracker will work independently, managing their own workload and priorities, while also contributing to a collaborative team environment through flexible working practices and cross-cover arrangements. The role requires a commitment to maintaining patient confidentiality, delivering high standards of data quality, and supporting continuous improvement in pathway management and patient experience.

3.The job description gives an overview of the main tasks and responsibilities of the role, and the person specifications focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

We have a clear set of values & behaviours which we expect all of our staff to demonstrate:

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.

Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.

Qualifications

Essential: - GCSE Math and English - C or above

Experience

Essential: - Working as part of a team; - Knowledge of Lorenzo (or equivalent); - Experience of working to national standards and guidelines

Desirable: - Experience working in an acute hospital setting; - Medical Terminilogy

Skills

Desirable: - Competent use of Lorenzo Patient Administration System or similar

Knowledge

Essential: - Knowledge of database coordination; - Knowledge of Excel; - Knowledge of Lorenzo (or equivalent)

Desirable: - Knowledge of Caldicott and Data Protection; - Knowledge of RTT standards