Assistant Systems Officer
Greater Manchester Mental Health NHS Foundation Trust
Prestwich, M25 3BLView on map(opens Google Maps in a new tab)
Salary
£28,392 to £31,157
Contract
Permanent
Hours
Not specified
Closing date
21 October 2026
2 days leftJob description
Do you have: Previous experience of working on a Helpdesk or in a Customer Service setting? The ability to manage multiple tasks simultaneously? Probl...
As an active member of the team the post-holder will; (a) maintain Business System Administration forthe live operation of systems; (b) produce routine operational guidance and support for system users,including system support; (c) assist on projects relating to the support and development of theinformation systems, (d) contribute to the continuing development of systems and the realisation of thebenefits of the systems.
The postholder will also be required to support the provision and management of training sessionsacross the organisation as well as providing a support service to queries in relation to the systems managed.
Members of the Systems Team must be prepared, and have the ability, to act as change agents and champions of the system, and to encourage and support Trust staff with electronic recording.
See attached detailed job description and person specification:
Staff benefits
- Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Experience
Essential: - Customer Services Experience; - Operational/administrative use of electronic systems; - High Level use of computer packages and use of Information Technology
Desirable: - Experience working in a helpdesk environment providing front line support to customers
Knowledge
Essential: - Knowledge and understanding of Microsoft Applications
Desirable: - Knowledge of Information Governance principles
Skills and Abilities
Essential
- Effective problem solving and ability to take on ad-hoc issues
- Excellent written and oral communications skills
- Ability to communicate well at all levels
- Ability to use appropriate initiative, prioritise workload and manage completing demands
- Ability to disserminate complex information
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
7 October 2026
Last checked
8 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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