Assistant Patient Administrator - Inpatient Wards
Chelsea and Westminster Hospital NHS Foundation Trust
Isleworth, TW7 6AFView on map(opens Google Maps in a new tab)
Salary
£30,142
Contract
Permanent
Hours
Not specified
Closing date
1 November 2026
13 days leftJob description
Assistant Patient Administrator - Band 2 Ward Clerk 37.5 hrs per week Working Saturday, Sunday, Monday, Tuesday and Wednesday including Bank Holidays ...
The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by supporting and welcoming patients into services in a way that meets their individual needs. The Patient Administrator will also provide administrative support to a team liaising between patients, doctors, practitioners and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times. The postholder will be required to work in one of the following areas, providing cross cover where necessary:
- Wards
- Reception
- Provide administrative support to the clinical team in the team assigned and provide coveracross the Trusts administrative resource
- File all paperwork appropriately
- Provide cover across the POD as and when required
- Ensure all procedures are followed re data capture for service specific outcomes
- Provide an excellent standard of service to patients at all times
- Adhere to trust-wide standard operating procedures and policies developed for clinicaladministrative processes and participate in their development
- Photocopying, filling
- Answering phones
- Greeting relatives as they enter the ward
- Booking follow up appointments
- Booking Transport
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Qualifications
Essential: - GCSE English and Maths or equivalent
Experience
Essential: - Previous administrative experience; - Experience of working within customer-driven service.; - Experience of Patient Administration System
Skills & Knowledge
Essential
- Ability to work with diverse group of people
- Ability to work under supervision as part of a team
- Good organisational skills in order to plan and prioritise workload
- Willing to learn new systems
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
16 October 2026
Last checked
19 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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