Assertive Outreach Practitioner

• Deliver intensive assertive outreach, including regular home visits and community-based engagement
• Work with individuals who are difficult to engage or do not attend appointments, using persistent and flexible approaches
• Undertake clinical assessments, risk management and care planning for a high-risk cohort
• Act as care coordinator/keyworker, ensuring continuity of care
• Deliver clinical interventions and support treatment, not just engagement
• Work within a model based on:
• Persistent engagement and relationship-building
• No discharge due to non-attendance (DNA)
• Proactive, flexible support to prevent crisis
• Collaborate closely with CMHT/CMHH, Crisis Teams, inpatient services and partner agencies

• Registered mental health professional (RMN, OT, Social Worker or equivalent)
• Experience working with complex mental health needs and high-risk service users
• Strong skills in risk assessment, care planning and community-based working
• Ability to engage hard-to-reach individuals

• Experience in assertive outreach, crisis or urgent care services
• Driving Licence and access to a vehicle for work

• The opportunity to work in a new, innovative model of care
• A strong focus on patient safety, engagement and recovery
• A supportive MDT environment with clear leadership and development opportunities

Essential

• Registered mental health professional qualification (e.g. RMN, OT, Social Worker or equivalent relevant professional qualification)
• Current professional registration with the relevant professional body
• Evidence of post-registration experience in mental health practice

Essential

• Experience of working with people with complex mental health needs
• Experience of working with high-risk service users
• Experience of risk assessment, formulation and safety planning
• Experience of working with hard-to engage or disengaged individuals
• Experience of community-based working, including home visits or outreach
• Experience of care coordination / caseload management
• Experience of MDT and multi-agency working

Essential

• Knowledge of mental health conditions and treatment approaches
• Understanding of Assertive Outreach principles, including persistent engagement and no discharge for DNA
• Knowledge of risk management and safeguarding frameworks
• Understanding of community mental health pathways and system interfaces
• Knowledge of care planning and documentation standards
• Ability to deliver autonomous clinical assessment and decision-making
• Strong risk assessment and management skills
• Ability to engage and sustain relationships with difficult-to-engage individuals
• Ability to deliver persistent, proactive and flexible outreach
• Ability to develop and implement care plans and safety plans
• Ability to work independently in community settings
• Strong communication and interpersonal skills
• Ability to prioritise and manage a complex caseload
• Ability to work effectively within an MDT and across agencies

Essential

• Compassionate and non-judgemental approach
• Persistent, proactive and solution focused
• Resilient and able to work with complexity, uncertainty and disengagement
• Commitment to recovery-focused and person-centred care

Essential

• Ability to travel across the borough and undertake regular home visits
• Willingness to work flexibly, including evening/weekend outreach where required locally
• IT literacy and ability to use clinical systems and documentation platforms